Receptionist - Franklin

Only for registered members Franklin, United States

1 week ago

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Job summary

Welcome customers on the phone and in person and responds to a variety of requests by accurately assessing the customer's needs and requests; adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.

Responsibilities

Greet customers entering and leaving the community using customer name whenever possible Answer customer calls direct them appropriately Handle all customer interactions with the highest level of hospitality professionalism accommodating special requests whenever possible Maintain current file/listing of residents by name location emergency phone numbers of on-call personnel department extensions
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