switchboard operator - Minot, United States - Trinity Health

Description

Job Title: Communications Specialist at Trinity Health

• POSITION SUMMARY
• Responsible for operating a centralized telephone system
• Answering and directing all telephone traffic, paging physicians and personnel
• Initiating and coordinating emergency codes
• Overhead paging for emergency codes and monitoring alarms and video cameras
• Managing calls promptly and courteously
• Working efficiently with frequent interruptions
• MINIMUM QUALIFICATIONS AND REQUIREMENTS
• Licenses and Certifications Required: None
• Educational Requirements: High School Diploma or equivalent preferred
• Experience Requirements: Previous customer service skills required, previous experience with multi-line phones preferred
• Special Skills or Training Requirements: Exceptional communications skills, excellent active listening and speaking voice, Microsoft Office experience preferred, computer skills, good typing skills, knowledge of office equipment, flexibility, ability to work under pressure, follow directions and guidelines, exceptional organizational skills