Jobs
>
Atlanta

    Technical Support - Atlanta, United States - IntraEdge

    Default job background
    Description

    Job Description

    Technical Support (Microsoft Office Suite, CISCO, Jira)Location: mid-town Atlanta, GAHybrid: role is onsite minimum 3 days/week
  • Knowledge of technical infrastructure and end user computing including networking, telecom, broadband, hardware, software and configuration.
  • Strong understanding and knowledge of call center environments; applications, portals, telephony, testing.
  • Enterprise and strategic thought process with the ability to plan, analyze, design, implement, and operate.
  • Prefer demonstrated experience in resolving complex technical issues in a fact-based way that produces results quickly and maintains relationships
  • Ability to build effective working relationships with the business (call center being a key), Technology, and vendor partner leaders
  • Excellent verbal and written communication skills and negotiation skills
  • Understanding of infrastructure platforms, services and technology processes
  • Self-motivated and driven to identify and deliver appropriate solutions
  • Strong knowledge of Microsoft Windows, Mac, Mac O/S, Windows Office Suite & Outlook
  • Working knowledge of connectivity type tools (wireless, Cisco AnyConnect, Citrix)
  • Job Requirements

  • nLeague

    Technical Support

    1 week ago


    nLeague Atlanta, United States

    Desktop Support Technician · Location: Atlanta GA · Duration: 12 Months · Client: ATL AIM General (City of Atlanta) · Job Id: 62787 · Job Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City of Atl ...

  • Expedite Technology Solutions, LLC

    Technical Support

    1 week ago


    Expedite Technology Solutions, LLC Atlanta, United States

    Job Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within client's organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly ...

  • nLeague

    Technical Support

    1 week ago


    nLeague Atlanta, United States

    Desktop Support Technician · Location: Atlanta GA · Duration: 12 Months · Client: ATL AIM General (City of Atlanta) · Job Id: 62787 · Job Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City ...

  • Expedite Technology Solutions LLC

    Technical Support

    1 week ago


    Expedite Technology Solutions LLC Atlanta, United States

    Job Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within clients organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly ...

  • Integrated Resources

    Technical Support

    1 week ago


    Integrated Resources Atlanta, United States

    Job Title: Technical Support · Location: Atlanta, GA ( Onsite) · Duration: 12 months Approx. · Job Summary:A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City of Atlanta organization. · Their primary resp ...

  • nLeague

    Technical Support

    1 week ago


    nLeague Atlanta, United States

    Job Description · Job DescriptionDesktop Support Technician · Location: Atlanta GA · Duration: 12+ Months · Client: ATL AIM General (City of Atlanta) · Job Id: 62787 · Job Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support t ...

  • Motion Recruitment

    Technical Support

    5 days ago


    Motion Recruitment Atlanta, United States

    Technical Support · Sandy Springs, Georgia · Local Only · Contract · $25/hr - $28/hr · Our established client in the education field is seeking an experienced Technical Support Analyst for a long-term contract engagement. In this role, you will be supporting multiple sites. · Inv ...


  • My3Tech Atlanta, United States

    Key Responsibilities: · 1. Technical Support: Provide first-level technical support to end-users by responding to IT-related inquiries, troubleshooting issues, and resolving problems related to desktops, laptops, printers, and other peripherals. · 2. Hardware Maintenance: Install ...


  • Haivision MCS Atlanta, United States

    Technical Support Manager · The Technical Support Manager (TSM) is responsible for ensuring the delivery of first-class support to Haivision MCS' customers. The TSM oversees the day-to-day activities and priorities of a team of 3-5 Technical Support Engineers at varying tier leve ...


  • CRH Americas Materials Inc Atlanta, United States

    Job ID: 492007 · CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to ...


  • Honeywell Atlanta, United States

    Innovate to address the most crucial challenges on the planet · At Honeywell, we are looking for a Technical Support Manager to oversee and guide our Technical Support team. Your main focus will be on promptly resolving technical issues and surpassing customer expectations. Your ...


  • Axon Atlanta, United States

    Your Impact: · Axon is seeking a high-energy, experienced Technical Support Engineer with expertise in customer service, computer networking, cloud solutions, Linux systems administration. This individual will play an instrumental role in supporting critical and escalated issues. ...


  • McLarens Global Atlanta, United States

    Founded in 1932, McLarens is a leading independent global insurance services provider with offices and operations located around the world. With a focus on complex, commercial and niche markets, the company provides loss adjusting, claims and risk management services, forensic te ...


  • NECCO Atlanta, United States

    We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. ...


  • Haivision MCS Atlanta, United States

    Technical Support Manager · The Technical Support Manager (TSM) is responsible for ensuring the delivery of first-class support to Haivision MCS' customers. The TSM oversees the day-to-day activities and priorities of a team of 3-5 Technical Support Engineers at varying tier lev ...

  • Motion Recruitment

    Technical Support

    5 days ago


    Motion Recruitment Sandy Springs, United States

    Our established client in the education field is seeking an experienced Technical Support Analyst for a long-term contract engagement. In this role, you will be supporting multiple sites. · Investigate, troubleshoot, and resolve hardware, software, network, and instructional tech ...


  • CRH Atlanta, United States

    Job ID: · CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 ...


  • Honeywell Atlanta, United States

    · Innovate to solve the worlds most important challenges · As a Technical Support Manager here at Honeywell, you will have the opportunity to manage and lead our Technical Support team, ensuring timely and effective resolution of technical issues and exceeding customer expectat ...


  • Honeywell Atlanta, United States

    As a Technical Support Manager here at Honeywell, you will have the opportunity to manage and lead our Technical Support team, ensuring timely and effective resolution of technical issues and exceeding customer expectations. Your expertise and leadership will drive the success of ...


  • Fstone Technologies Atlanta, United States

    We are seeking a Technical Support Representative to help our customers fix issues with their computer systems. In this position, you will take calls from customers and help resolve their computer issues over the phone. However, for more complicated technical problems, you may ha ...