- Knowledge of technical infrastructure and end user computing including networking, telecom, broadband, hardware, software and configuration.
- Strong understanding and knowledge of call center environments; applications, portals, telephony, testing.
- Enterprise and strategic thought process with the ability to plan, analyze, design, implement, and operate.
- Prefer demonstrated experience in resolving complex technical issues in a fact-based way that produces results quickly and maintains relationships
- Ability to build effective working relationships with the business (call center being a key), Technology, and vendor partner leaders
- Excellent verbal and written communication skills and negotiation skills
- Understanding of infrastructure platforms, services and technology processes
- Self-motivated and driven to identify and deliver appropriate solutions
- Strong knowledge of Microsoft Windows, Mac, Mac O/S, Windows Office Suite & Outlook
- Working knowledge of connectivity type tools (wireless, Cisco AnyConnect, Citrix) Job Requirements
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Technical Support
1 week ago
nLeague Atlanta, United StatesDesktop Support Technician · Location: Atlanta GA · Duration: 12 Months · Client: ATL AIM General (City of Atlanta) · Job Id: 62787 · Job Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City of Atl ...
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Technical Support
1 week ago
Expedite Technology Solutions, LLC Atlanta, United StatesJob Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within client's organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly ...
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Technical Support
1 week ago
nLeague Atlanta, United StatesDesktop Support Technician · Location: Atlanta GA · Duration: 12 Months · Client: ATL AIM General (City of Atlanta) · Job Id: 62787 · Job Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City ...
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Technical Support
1 week ago
Expedite Technology Solutions LLC Atlanta, United StatesJob Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within clients organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly ...
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Technical Support
1 week ago
Integrated Resources Atlanta, United StatesJob Title: Technical Support · Location: Atlanta, GA ( Onsite) · Duration: 12 months Approx. · Job Summary:A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City of Atlanta organization. · Their primary resp ...
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Technical Support
1 week ago
nLeague Atlanta, United StatesJob Description · Job DescriptionDesktop Support Technician · Location: Atlanta GA · Duration: 12+ Months · Client: ATL AIM General (City of Atlanta) · Job Id: 62787 · Job Summary: · A Desktop Support Technician plays a crucial role in providing technical assistance and support t ...
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Technical Support
5 days ago
Motion Recruitment Atlanta, United StatesTechnical Support · Sandy Springs, Georgia · Local Only · Contract · $25/hr - $28/hr · Our established client in the education field is seeking an experienced Technical Support Analyst for a long-term contract engagement. In this role, you will be supporting multiple sites. · Inv ...
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Technical Support Analyst
6 days ago
My3Tech Atlanta, United StatesKey Responsibilities: · 1. Technical Support: Provide first-level technical support to end-users by responding to IT-related inquiries, troubleshooting issues, and resolving problems related to desktops, laptops, printers, and other peripherals. · 2. Hardware Maintenance: Install ...
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Technical Support Manager
6 days ago
Haivision MCS Atlanta, United StatesTechnical Support Manager · The Technical Support Manager (TSM) is responsible for ensuring the delivery of first-class support to Haivision MCS' customers. The TSM oversees the day-to-day activities and priorities of a team of 3-5 Technical Support Engineers at varying tier leve ...
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Technical Support Analyst
3 weeks ago
CRH Americas Materials Inc Atlanta, United StatesJob ID: 492007 · CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to ...
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Technical Support Manager
5 days ago
Honeywell Atlanta, United StatesInnovate to address the most crucial challenges on the planet · At Honeywell, we are looking for a Technical Support Manager to oversee and guide our Technical Support team. Your main focus will be on promptly resolving technical issues and surpassing customer expectations. Your ...
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Technical Support Engineer
2 weeks ago
Axon Atlanta, United StatesYour Impact: · Axon is seeking a high-energy, experienced Technical Support Engineer with expertise in customer service, computer networking, cloud solutions, Linux systems administration. This individual will play an instrumental role in supporting critical and escalated issues. ...
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Technical Support Engineer
2 weeks ago
McLarens Global Atlanta, United StatesFounded in 1932, McLarens is a leading independent global insurance services provider with offices and operations located around the world. With a focus on complex, commercial and niche markets, the company provides loss adjusting, claims and risk management services, forensic te ...
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Technical Support Representative
1 week ago
NECCO Atlanta, United StatesWe are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. ...
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Technical Support Manager
1 week ago
Haivision MCS Atlanta, United StatesTechnical Support Manager · The Technical Support Manager (TSM) is responsible for ensuring the delivery of first-class support to Haivision MCS' customers. The TSM oversees the day-to-day activities and priorities of a team of 3-5 Technical Support Engineers at varying tier lev ...
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Technical Support
5 days ago
Motion Recruitment Sandy Springs, United StatesOur established client in the education field is seeking an experienced Technical Support Analyst for a long-term contract engagement. In this role, you will be supporting multiple sites. · Investigate, troubleshoot, and resolve hardware, software, network, and instructional tech ...
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Technical Support Analyst
1 week ago
CRH Atlanta, United StatesJob ID: · CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 ...
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Technical Support Manager
1 week ago
Honeywell Atlanta, United States· Innovate to solve the worlds most important challenges · As a Technical Support Manager here at Honeywell, you will have the opportunity to manage and lead our Technical Support team, ensuring timely and effective resolution of technical issues and exceeding customer expectat ...
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Technical Support Manager
1 week ago
Honeywell Atlanta, United StatesAs a Technical Support Manager here at Honeywell, you will have the opportunity to manage and lead our Technical Support team, ensuring timely and effective resolution of technical issues and exceeding customer expectations. Your expertise and leadership will drive the success of ...
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Technical Support Representative
1 week ago
Fstone Technologies Atlanta, United StatesWe are seeking a Technical Support Representative to help our customers fix issues with their computer systems. In this position, you will take calls from customers and help resolve their computer issues over the phone. However, for more complicated technical problems, you may ha ...
Technical Support - Atlanta, United States - IntraEdge
Description
Job Description
Technical Support (Microsoft Office Suite, CISCO, Jira)Location: mid-town Atlanta, GAHybrid: role is onsite minimum 3 days/week