Customer Service Supervisor - Judson St Gig Harbor, Washington, United States
7 hours ago
Job description
Description
Customer Service Supervisor
Department/Location: Customer Service / Dt Lacey
Employee Reports to: Branch Operations Manager
FLSA: Hourly; Non-Exempt position
Status: Full-Time 76-80 Hours
Rate of Pay: Grade 14 / $19.89 to $29.25 an hour
Summary/Objective: The Customer Service Supervisor may act in the capacity of the Branch Operations Manager to include (but not limited to) the following duties: staff scheduling, transaction approvals within assigned limits, staff training, and promoting customer service excellence. The Customer Service Supervisor will assist the Branch Operations Manager with oversight of the customer service functions of the branch and help ensure efficient and timely completion of branch tasks. The Customer Service Supervisor must exercise independent, sound judgement and be able to act with little to no supervision.
Essential Job Functions:
Requirements:
Knowledge, Skills & Abilities:
Physical Demands: To successfully perform the essential duties of this position, an individual must be able to meet the physical demands listed below. While some absences may be protected by federal, state and/or local laws, regular attendance is an essential function of the job. Reasonable accommodations may be made to assist individuals with disabilities to perform essential job functions.
Work Environment: The duties of the job are performed on premises and in an office setting.
What We Offer: Based on eligibility, Timberland Bank offers a comprehensive benefits package including medical, dental, vision, 401k, vacation/paid sick leave and other great benefits with employee only. Timberland Bank is a family-friendly employer. Our employees enjoy competitive compensation and an excellent benefits package including:
Disclaimer: This job description is intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
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