Information Technology Network Administrator - Chicopee, United States - Addition Management

Description

Title: IT Network Administrator

Location: Chicopee, MA

Salary: $90k 110k

Consumer Goods company is seeking an IT Network Administrator to join their team

RESPONSIBILITIES

• Experienced leading setup of hardware and equipment for workstations - new & existing.
• Make hardware and system recommendations.
• Provide systems/equipment support for Remote workers.
• Maintain inventory of hardware, equipment, licenses, etc.
• Meet SLA requirements as designated.
• Ability to support on premise solutions and cloud services
• Manage printers, scanners, network equipment, etc. Keep hardware up to date.
• Manage Office 365 environment, including users, groups, devices, storage, support, etc.
• Manage cell phones & cell service, including accounts, devices, and support.
• Manage mobile software and hardware devices for both internal and external uses
• Manage phone system - setup, training, user support, directories, extensions, etc.
• Maintain servers, networks, WiFi, and ensure system security.
• Document processes and perform diagnostic tests as needed.
• Keep track of technological advancements and trends in IT support.
• Train employees on hardware functionality and software programs.
• Resolving logged errors promptly.

QUALIFICATIONS

• A bachelor's degree in computer science preferred but not required, information technology or similar certifications.
• 5-7 years of experience as an IT System Administrator or similar role.
• Proficiency in IT helpdesk software, such as SA Manage, JitBit or similar products.
• Advanced knowledge of system security Cisco, Sonicwall
• Wifi system experience i.e. Meraki, Cisco etc