Supply Center Manager - Chesterton, United States - Glen-Gery

Description

Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited ("The Group") is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding $2.5 billion, and operates across 3 core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia, recently acquiring Glen-Gery Corporation to add operations in the USA.

Founded in 1890, Glen-Gery Corporation is one of the nation's largest brick manufacturers and operates eight brick manufacturing facilities. Glen-Gery products are sold nationally through a network of over 500 distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 900 employees, operates across 40 locations, including 8 brick plants, 26 masonry supply/retail locations and 3 design studios.

The Supply Center Manager is responsible for the overall administration and operation of the retail center and promoting the sale of manufactured and purchased products. The primary responsibilities include cultivating business growth in local markets; supervising daily customer service, dispatching, purchasing, and yard activities; initiating and coordinating promotional activities; and, maintaining, inventory control, accounting functions, financial analysis, reporting, and a safe work environment.

SUMMARY OF SPECIFIC RESPONSIBILITIES

• Cultivate business growth by generating demand for sales through the development of customer and supplier relationships, community outreach and involvement, promotional plans, and activities.
• Daily management of retail yard employees and inside counter sales.Provide support to District Sales Managers with respect to cost/pricing of products, preparation of quotes, orders, and leads.
• Train and support customer service personnel to strengthen and maintain a superior level of sales service. Conduct monthly meetings with brick center employees and reinforce continuous improvement programs
• Initiate and coordinate promotional activities and events to increase market awareness and sales
• Supervise loading, billing, and cash sales procedures to ensure compliance with corporate internal control policies
• Prepare month-end reporting including coordination of physical inventories, inventory valuation, accounts payable cutoff, and preparation of accruals
• Initiate, implement and maintain reporting system to keep management aware of operating costs in all areas
• Analyze sales data and maintain satisfactory gross profit margins for all items sold
• Oversee dispatch function to ensure that customer orders are delivered on a timely basis
• Initiate, review and approve purchase orders for all supply center materials
• Ensure location safety and housekeeping standards, compliance, training, and reporting are met in accordance with the company requirements.
• Research opportunities for lowering costs such as lower freight rates inbound or outbound including negotiation with haulers and/or suppliers on a job-to-job to basis.
• Maintaining an adequate supply of samples of products to furnish to customers and architects on a 24-hour turnaround basis.
• Where applicable and at the discretion of management, be responsible for outside sales of specified product lines, i.e. hardscapes, interior thin brick, and management of location installation services.

Required Skills/Abilities

• Excellent organizational and communication skills
• Ability to promote products, develop sales and provide excellent customer service
• Advanced computer and math skills, knowledge of basic accounting principles
• Understanding of freight logistics and dispatching
• Detail oriented and accurate
• Supervisory skills including ability to develop subordinates and delegate responsibility

Education and Experience Requirements

• College degree in business/marketing or equivalent experience
• Knowledge of building product materials and construction industry preferred
• Three to five years previous experience in sales/customer service supervision

This job description is not intended to be all inclusive and as such the employee will also be required to perform other reasonable business duties as may be assigned by their immediate supervisor and or other management personnel.

Equal Opportunity Employer