No more applications are being accepted for this job
- Provides quality customer service;
- Relays accurate information to the public;
- Acts as receptionist, answers telephone inquiries about routine procedures and policies, relays and dispatches messages as required;
- Operates standard office machines, word processing, and data entry equipment;
- Sells beach, boat, and dog park permits;
- Reserves pavilions;
- Completes class registrations;
- Maintains files;
- Maintains customer records;
- Completes box office ticket sales transactions;
- Assist with all front-of-house theatre operations including ushering, ticket-taking, and overseeing will call;
- Collects fees and maintains cash drawer;
- Promotes classes, events, and theatre performances
- Prepares and checks forms, records, and applications for accuracy, completeness and conformity with established procedures;
- Type's letters, invoices, reports and other material from rough drafts or verbal instructions;
- Creates flyers, signs, and other promotional materials;
- Completes research projects as needed;
- Assists with special events;
- Assists with room set-ups and breakdowns;
- Performs related tasks as required.
- Any combination of education and experience equivalent to graduation from high school; and
- Two (2) years of customer service experience; and
- Two (2) years of experience with cash handling and Microsoft applications.
- Possession of a valid State of Florida Class "E" driver's license with no more than six (6) points within a three (3) year period.
- Criminal Background Check
- Employment Verification
- Reference Checks
- Motor Vehicles Report (MVR) Check
- Drug and Alcohol Screen
- Yes
- No
- Less than High School
- High School Diploma or GED
- Trade or Vocational School
- Associates Degree or 60 credits of college courses
- Bachelors Degree
- Masters Degree
- Doctoral Degree
- I have no previous experience
- 6 months but less than 1 year of experience
- 1 year but less than 2 years of experience
- 2 years but less than 3 years of experience
- 3 years but less than 4 years of experience
- 4 years but less than 5 years of experience
- More than 5 years
- I have no previous experience
- 6 months but less than 1 year of experience
- 1 year but less than 2 years of experience
- 2 years but less than 3 years of experience
- 3 years but less than 4 years of experience
- 4 years but less than 5 years of experience
- More than 5 years
- I have no previous experience
- 6 months but less than 1 year of experience
- 1 year but less than 2 years of experience
- 2 years but less than 3 years of experience
- 3 years but less than 4 years of experience
- 4 years but less than 5 years of experience
- More than 5 years
- No Experience
- Beginner
- Intermediate
- Advanced
- Expert
- No Experience
- Beginner
- Intermediate
- Advanced
- Expert
- No Experience
- Beginner
- Intermediate
- Advanced
- Expert
- Yes
- No
Guest Services Associate - Boca Raton, United States - City of Boca Raton, FL
Description
Salary: $ $20.70 HourlyLocation : Boca Raton, FL
Job Type: Part-Time
Job Number: 03651
Department: Recreation Services - BPD
Division: Swim & Racquet Center Community Center 64/31421
Opening Date: 05/09/2024
Closing Date: 5/14/2024 11:59 PM Eastern
FLSA: Non-Exempt
Bargaining Unit: U
Job Description
Be a part of the team that helps make the City of Boca Raton one of the best places to live, work and play We provide world class services, parks, beaches, and public safety. This can only happen when the best, brightest, and most committed individuals come to work for our City. We encourage like-minded individuals to apply and be part of our team Come join us #WorkforBoca
LOCATION
The Swim & Racquet Center
SCHEDULE
Up to 25 hours per week including weekdays, weekends and holidays as needed
GENERAL DEFINITION OF WORK:
Performs responsible clerical and customer service work undertaking a variety of tasks in a municipal office; does related work as required. Work is performed under regular supervision.
Essential Functions
Knowledge of standard office practices, procedures, equipment, and clerical techniques.
General knowledge of computer software, business English, spelling, and arithmetic.
Ability to make arithmetical calculations and file alphabetically.
Ability to establish and maintain effective working relationships with associates and the general public.
Ability to understand and follow oral and written instructions.
Minimum and Preferred Qualifications
EDUCATION AND EXPERIENCE:
The background check process for this position may include:
PHYSICAL DEMANDS:
Must be able to lift and carry articles weighing up to 25 lbs., and push articles weighing up to 100 lbs. Exposure to extreme temperatures, insects, noise, dust, heights, dark and confined spaces; ability to stand and walk for up to six hours at a time.
The City of Boca Raton is an Equal Opportunity, Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.
CITY OF BOCA RATON - BENEFITS SUMMARY
Part-Time Employees
ELIGIBILITY REQUIREMENTS: To be eligible to receive Paid Leave and to contribute to the 457 Deferred Compensation Plan, a part-time employee must have worked at least 1,040 hours in the prior fiscal year
PAID LEAVE: Employees who work a minimum of 1,040 hours per fiscal year will receive twelve (12) hours of Paid Leave on October 1st. This Paid Leave shall be used no later than September 30th of that fiscal year or it will be forfeited. These hours may not accumulate and may only be granted with the approval of the employee's supervisor. This paid leave has no cash value at separation of employment.
MISSION SQUARE 457 DEFERRED COMPENSATION PLAN: Employees who work a minimum of 1,040 hours per fiscal year will be allowed to participate in the 457 Deferred Compensation Plan. The City will not provide any matching funds.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
What is the highest level of education that you have completed? NOTE: Proof of education is a required condition of employment.
How many years of work experience do you have performing secretarial/administrative/clerical functions and providing customer service?
Briefly summarize your experience in performing secretarial/administrative/clerical functions and providing customer service in a public facility. This experience must be clearly listed on your application work history. NOTE: "See Resume" will not be considered as a valid response. If you have no previous experience, please state "N/A"
05
How many years of experience do you have with cash handling?
Briefly summarize your cash handling experience.This experience must be clearly listed on your application work history. NOTE: "See Resume" will not be considered as a valid response. If you have no previous experience, please state "N/A"
07
How many years of experience do you have in using Microsoft Office applications?
Please indicate your level of proficiency in Microsoft Word.
Please indicate your level of proficiency in Microsoft Outlook.
Please indicate your level of proficiency in Microsoft Excel.
To be considered for employment with the City of Boca Raton, applicants must provide at least ten (10) years of continuous history. Did you account for the last ten (10) year period including all employment, periods of inactivity, school and/or retirement?