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Quantum Dynamics Asheville, United StatesWe are an internationally active company and market leader in the production of high-quality engine components for the automotive industry, with a Canadian parent company. · We are currently seeking a Supplier Quality Specialist (m/w/d) for our Supply Management Group department ...
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Client Service Specialist
2 weeks ago
Mercer Global Advisors Asheville, United StatesMercer Advisors is a different kind of wealth management firm. We exist so that our clients don't have to worry about money. Our firm was founded in 1985, on the belief that families at all wealth levels would benefit from a fully unified approach to managing their money - "A fam ...
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Retail Service Specialist
2 days ago
O'Reilly Auto Parts Asheville, United StatesO'Reilly Automotive Tunnel Rd [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of s ...
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Customer Service Specialist
2 weeks ago
National Telecommunications Cooperative Association Asheville, United States**Customer Service Specialist** · SMC - North Carolina, 30 Town Square Blvd., Asheville, North Carolina, United States of America Req #49 Wednesday, September 8, 2021 The mission of NTCA is working on behalf of small broadband providers who are working on behalf of rural America ...
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Customer Service Specialist
2 weeks ago
Anderson Automotive Group Asheville, United States**Join our team**: · The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world class manufacturers to include Toyota, Subaru, Nissan, and Kia. We are in the best markets in the South ...
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Dining Services Specialist
2 weeks ago
Givens Communities Asheville, United StatesWhy join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes Diversity and Belonging by aligni ...
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Dining Services Specialist
1 week ago
Givens Communities Asheville, United StatesWhy join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes Diversity and Belonging by aligni ...
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Patient Services Specialist
2 days ago
American Oncology Network LLC Asheville, United StatesLocation:Messino Asheville OfficePay Range:$ $28.20Position Summary: The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and ...
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Customer Service Specialist
2 weeks ago
Southland Transportation Asheville, United StatesOperations Asheville - Logistics & Recruiting **Customer Service Specialist (Asheville, NC)** · We usually respond within **a day** · Weve found that individuals that thrive in working in the fast-paced environment of food service and hospitality industries transition easily to ...
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Patient Services Specialist
1 week ago
American Oncology Management Company Asheville, United StatesLocation: · Messino Asheville Office Pay Range: · $ $28.20 Position Summary: · The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling app ...
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Patient Services Specialist
2 weeks ago
American Oncology Network LLC Asheville, United StatesLocation: · Messino Asheville Office · Pay Range: · $ $28.20 · RESPONSIBILITIES · Assign new patients and hospital consultations to designated physicians in Region 2. · Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and depart ...
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Print Services Specialist
2 weeks ago
Ricoh Americas Corporation Asheville, United StatesCome Create at Ricoh · If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We ...
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Patient Services Specialist
3 weeks ago
American Oncology Network LLC Asheville, United StatesLocation:Messino Asheville OfficePay Range:$ $28.20RESPONSIBILITIESAssign new patients and hospital consultations to designated physicians in Region 2.Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and proc ...
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Dining Services Specialist
1 week ago
Givens Communities Asheville, United StatesJob Description · Job DescriptionWhy join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes ...
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Guest Service Specialist II
2 weeks ago
HCA Asheville, United StatesIntroduction · Do you want to join an organization that invests in you as a(an) Guest Service Specialist II? At Mission Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. · B ...
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Consumer Loan Servicing Specialist
3 weeks ago
HomeTrust Bancshares, Inc. Asheville, United StatesMonitors reports to identify and resolve any consumer loan boarding rejects. Processes the release of collateral on paid off portfolio loans and prepares shipments of paid off files for loans serviced by third parties. Requests original loan document Payment Processing, Specialis ...
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Consumer Loan Servicing Specialist
2 weeks ago
HomeTrust Bank Asheville, United StatesJob Summary · The Consumer Loan Servicing Specialist ensures the successful boarding of all consumer loans to the core operating system. This position processes the monthly payment and payoff reports on HELOCs serviced by third parties and processes the release of all paid off c ...
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Consumer Loan Servicing Specialist
3 days ago
Home Trust Banking Partnership Asheville, United StatesJob SummaryThe Consumer Loan Servicing Specialist ensures the successful boarding of all consumer loans to the core operating system. This position processes the monthly payment and payoff reports on HELOCs serviced by third parties and processes the release of all paid off colla ...
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Program Specialist, Disaster Services
1 week ago
National Guard Employment Network Asheville, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
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Program Specialist, Disaster Services
1 day ago
American Red Cross Asheville, United StatesPlease use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian netw ...
Customer Service Specialist - Asheville, United States - AdaptHealth Corp.
Description
**Customer Service:** Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyzing, and verifying the accuracy of information received from referrals, creating orders, and or scheduling the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable. **Essential Functions and Job Responsibilities:** Develops and maintain working knowledge of current products and services offered by the company Communicates with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies Meets quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Develops and maintains working knowledge of current HME products and services offered by the company. Assists operations with on-call responsibilities as needed during non-business hours in accordance with company policy. Retains knowledge of and consistently adheres to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. Performs other related duties as assigned. **Competency, Skills and Abilities:** Excellent customer service skills Analytical and problem-solving skills with attention to detail Decision making skills Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Ability to adapt and be flexible in a rapidly changing environment, remains patient, accountable, proactive, takes initiative and works effectively on a team **Education and Experience Requirements:** One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. Senior level requires two (2) years of work-related experience and one (1) year of exact job experience. Exact job experience is considered any of the above tasks in a Medicare certified. Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy * Medical
Dental
Vision
Paid Time Off
401k
Job Function Customer Service