Desktop Technician - Akron, United States - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Akron, United States

    3 weeks ago

    Tata Consultancy Services background
    Description
    Laptop/Desktop Break-fix, PC refresh, laptop/desktopimaging and Mobile Device management/ Project coordination, excel, projectmanagement

    Minimum2 Years experience in IT as Desktop Support Engineer


    • Understanding of IT infrastructure
    • Ability to understand basic networkinfrastructure
    • Good understanding of Microsoft Windows OS family
    • Ability to troubleshoot desktop, laptops,printers, WiFi and Audio / Video and conferencing devices
    • Knowledge of image deployment on desktop andlaptops using various tools like SCCM, MDT, Ghost, etc.
    • Experience of working on application deploymenttools such as SCCM and Intune
    • Good understanding of desktop and laptopconfiguration (L2 and above)
    • Basic understanding of network devices like ciscoswitch, routers and Wireless Access Points.
    • Understanding of VPN setup
    • Experience of working with different vendors
    • Knowledge of MS Office and other standardsoftware
    • Excellent Communication skills