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    Breakfast Attendant - Pensacola, United States - Innisfree Hotels

    Innisfree Hotels
    Innisfree Hotels Pensacola, United States

    3 weeks ago

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    Description

    Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

    Location:

    Hampton Inn Pensacola Beach


    Breakfast Attendants are responsible for assembling and disassembling breakfast buffets and ensuring that the buffet always remains well-stocked for a great breakfast.

    In full-service establishments, Breakfast Attendants receive requests from customers and communicate them to the kitchen staff, and clear tables.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    • Always approach all interactions with guests and employees in a friendly and serviceoriented manner by maintaining a positive demeanor.
    • Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
    • Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property.
    • Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag when working.
    • Greet guests upon arrival and make them feel welcomed, always following the 5/10 rule.
    • Provide quality service to all guests by responding to their requests promptly, and efficiently.
    • Prepare, set up, stock, take down, clean, and provide quality breakfast products, adhering to all recipe and presentation standards.
    • Responsible for creating an impressive breakfast experience for all guests.
    • Clearing cutlery and crockery from customers' tables, wiping dining tables, cleaning and replenishing tabletop condiments throughout the shift.
    • Provide information and assistance to hotel guests regarding local and property amenities.
    • Assist guest efficiently and courteously in all hospitality related functions, while ensuring that all breakfast service is being maintained and served according to brand standards.
    Inventory breakfast items regularly; order or purchase items as necessary or provide an order for the manager.

    • Assist in maintaining cleanliness of public areas.
    • Show initiative in job performance by anticipating the needs of guests and team members.
    • Follow all company's policies, procedures, and meet standards.
    • Must maintain a clean and safe work environment and report any safety issues to management immediately.
    • Perform any other duties as assigned by management.
    Qualifications


    • Must have a high school diploma or equivalent.
    • Minimum 1 year of customer service experience required, hospitality industry preferred.
    • Ability to interpret a variety of instructions provided in written, oral, or scheduled form.
    • Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
    • Must be able to multi-task and be detail oriented.
    • Must be a team player.
    Innisfree Hotels will invest in you, if you invest in you.

    We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.

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