new job opening application support analyst in tampa, fl, usa - Tampa, United States - Rose International

Description

Job Description

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

The Apps Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth under-standing of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Re-quires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Required Education:

• Degree in Computer Engineering, or equivalent experience

Qualifications:

• 4+ years of experience in application development and/or Application support

• 3+ years in Ab Initio and Database related projects

• 3+ years with Unix commands, Oracle SQL, PL/SQL, ETL, WebSphere, job scheduling tools, system monitor-ing tools like App Dynamic

• Knowledge on IT service process ITIL and have mindset of DevOps

• Knowledge on Abinitio, Hadoop and shell scripting is preferred

• Knowledge on Finance accounting domain

• Strong oral and written communication skills

• Attention to detail troubleshooting Log analysis skills though out application components

• Willing to work flexible hours

Application Support Analyst Responsibilities:

• Perform technical operational tasks on routine basis within OLA

• Trouble shooting issues reported by users and issues self-detected within SLA Independently resolve all known issues and 80% of newly occurred issues, including data investigations

• Monitoring and recover all processes

• Maintain environment stabilities

• Coordinate with Level 3 ad Development team on resolving issues in PROD environment and provide feed-back

• Collect environment improvement points and provide a plan to Development team and application owners

• Planning and coordinating release knowledge sharing, migrations, disaster recovery Documentations

• Provide knowledge and support training for new team members

• Develop support-script and simplify-issue-investigation scripts

• Take lead on new implementations and rollouts

Benefits:
For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/