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    Customer Service Technician - Quincy, IL, United States - Ingersoll Rand

    Ingersoll Rand
    Ingersoll Rand Quincy, IL, United States

    1 week ago

    Ingersoll Rand background
    Full time
    Description
    Customer Service Technician
    Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.

    All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

    We have an opportunity available for a Customer Service Technician at our Industrial Products Group-Americas headquarters in Quincy, Illinois.

    Product and/or customer service-related experience is a must.


    • Provide First Class Customer Service & Support by e-mail and phone.
    • Robust analytical skills to aid in assessing customer needs coupled with the ability to solve problems will enhance the incumbent's performance.
    • Some mechanical aptitude and a knowledge of our products will be required.
    • SAP knowledge and experience, especially dealing with customers, customer orders, ABAP queries and service notifications is a plus.
    Bachelor's Degree in Business, Marketing, or Technical related field is preferred


    • Ability to use Microsoft Word, Excel, and Power Point

    NYSE:
    IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities.

    Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions.

    As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team.

    Our employees are empowered to act as owners every day for our customers, our communities and themselves. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.

    All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

    PandoLogic.


    Keywords:

    Customer Service Representative, Location:
    Quincy, IL
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