Product Support Engineer - Knoxville

Only for registered members Knoxville, United States

1 week ago

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Job summary

The Software Product Engineer role at Emerson in Knoxville is an incredible opportunity for your career in Industrial Automation You'll be at the forefront of supporting our Condition Monitoring products and services offering outstanding technical support to our customers across diverse industries such as Reliability Oil & Gas Pharmaceutical Power and Water etc With the prospect of collaborating with motivated individuals to build groundbreaking products this is undoubtedly a unique career experience.

Responsibilities
  • Working directly with customers and global support staff to diagnose issues ensuring success in using our Emerson AMS Machinery Management products AMS
  • Providing feedback Technology regarding end user requirements based on investigation field issues Building Knowledge Base Articles content product information used field Facilitating testing New Product Development NPD Becoming subject matter expert products influence future innovation suite offerings Demonstrating technical expertise proficiency self sufficiency computer skills networking communication automation protocols Demonstrating knowledge proficiency Condition Monitoring critical assets Predictive Maintenance Developing delivering department training sessions Establishing maintaining close consultative long term relationships key customers assist their needs.
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