- Manage bulk fuel inventory for all company owned, Amerifuel, Commercial, and Retail Fuel locations
- Take customer orders via phone, email, and portal
- Understand and manage allocation distribution and request additional allocation as needed
- Monitor GPS to track trucks and driver hours of service
- Utilize independent judgment to assign drivers to trucks and trucks to routes to maximize operational efficiency, customer satisfaction, and overall profitability, all while adhering to safety requirements.
- Exercise discretion while managing schedule changes due to driver absences, business changes, and vehicle maintenance. Adjust assignments and routes, accordingly, communicating changes to appropriate operations and sales team members.
- Serve as the primary point of contact for drivers and troubleshoot concerns. Manage and escalate onsite emergencies reported by drivers to the appropriate parties in compliance with company, environmental, health, safety, and security guidelines.
- Achieve Key Performance Indicators, including Gallons per Hour, Net Profit per Delivery, Fuel Outages, On time Delivery, Margin Losses, etc.
- Review and analyze the previous day's deliveries to ensure routes were adhered to and efficiency levels were met or exceeded
- Collaborate with the Supply Sales Coordinators and Account Managers to achieve optimal customer service
- Participate in frequent 1:1's with the Director of Order Fulfillment
- Engagingly participate in Team Huddles, understanding KPIs and scorecard performance
- Complete a Performance Planner that supports the Common Carrier Business Unit's annual goals
- Collaborates with team members to ensure that shifts are covered in the event of team member
- vacations or unplanned absences
- Continuous, clear communication with all stakeholders, including internal and external customers, drivers, and team
- Other duties as assigned.
- High School diploma or higher
- Data entry experience.
- Excellent computer skills, including Microsoft Office
- Customer service background.
- 2-5 years of dispatching, logistics, or similar experience
- Knowledge of delivery area (WA, OR, ID).
- DOT compliance experience a plus
- Excellent planning and organizational skills, with the ability to prioritize.
- Demonstrate excellent verbal and written communication. Including professional use of phone and e-mail correspondence.
- Must be able to provide excellent internal and external customer service
- Ability to develop and maintain professional relationships with customer principles
- Repetitive Data Entry
- Ability to move and manipulate data from other sources to Excel, Pivot tables, etc.
- Ability to analyze data to evaluate and implement efficiencies
- Ability to work in an unsupervised environment
- Ability to find the answer from various sources
- Handle constantly changing flow of traffic and multitask effectively
- Exercise patience and professionalism during stressful situations.
- Ability to proactively recognize problems and use deductive reasoning to solve problems
- Demonstrated understanding of Christensen's principles and Core Values
- Operates in a professional office environment.
- Regularly required to stand, walk, sit for long periods of times, talk, and hear.
- Repeating motions that may include the wrists, hands and/or fingers, with the ability to reach with hands and arms.
- This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
- Health Insurance Benefits:
- Medical, Dental, Vision, plus Ancillary Plans.
- Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.
- Company provided long term disability and up to $50,000 of life insurance.
- 401(k) plan with a generous company contribution.
- Paid time off in addition to 7 company paid holidays.
- Parental Leave Program.
- Employee Assistance Program.
- Employee Recognition Program.
- Employee Referral Bonus Program.
-
dispatcher
2 weeks ago
Christensen, Inc. Richland, WA, United StatesCommon Carrier Dispatchers are responsible for taking orders and creating and routing customer deliveries. This position manages driver routes and workloads, adhering to designated timeframes and cost structures and complying with efficiency standard Dispatcher, Dispatch, Custome ...
-
Emergency Communications Dispatcher
1 week ago
City of Richland Washington Richland, United StatesStarting pay for this position is $28.50 per hour and is set by a Collective Bargaining Agreement. To learn more about the recruitment process, benefits, and for preparation tips, visit our website here. Please review the Hiring Standards brochure fo Dispatcher, Communications, D ...
-
Lateral Emergency Communications Dispatcher
1 week ago
City of Richland Washington Richland, United StatesWe are looking for an experienced Emergency Communications Dispatcher to join our team as a lateral. A career in emergency communications is exciting and rewarding. As part of the public safety team, the successful candidate will contribute to the sa Communications, Dispatcher, D ...
-
Maximo Clerk and Dispatcher
1 week ago
The Tatitlek Corporation Pasco, United StatesOverview · The Maximo Clerk uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The Maximo Clerk selects from alternative methods and refers problems not solvable by adapting or interpreting substan ...
-
Commercial Employee Scheduling
3 weeks ago
Redwood Ventures Washington, PA, United States FreelanceThe **Dieckmann Futtermittel GmbH & Co. KG** has been one of the leading companies for sustainable utilization and marketing of liquid animal feed in Germany since 1970. The products come from food factories, starch factories, and ethanol plants, among others. With our 45 state-o ...
-
Systems Analyst
1 week ago
Christensen, Inc. Richland, United StatesJob Details · Job Location · Remote - Richland, WA · Salary Range · $75, $100,000.00 Salary · Description · Remote Position (Must reside in WA, OR, ID, or UT to be considered for this role) · SCOPE: · The Systems Analyst will report to the Systems Analyst Manager and is res ...
-
Northwind Group Richland, United StatesLocation: Richland, Washington · Title: Network Operations Center System Administrator II · Schedule (FT/PT): Regular Full Time · Travel Required: No · Clearance: Ability to Obtain · North Wind Solutions is a Government contracting small business with operations at military and c ...
-
Independent Freight Carrier
3 weeks ago
Diamond Dynamics Burbank, WA, United States Freelance**Independent Freight Carrier (m/f/d) for Transport with Onboard Forklift in Burbank, WA:** · **We are currently looking for subcontractors for primarily national transports between Bavaria and Eastern Germany.** · - Forklift license or experience with onboard forklift required · ...
-
Systems Analyst
2 weeks ago
Christensen, Inc. Richland, United StatesJob Details · Job Location · Remote - Richland, WA · Salary Range · $75, $100,000.00 Salary · Description · SCOPE: · The Systems Analyst will report to the Senior Systems Analyst and is responsible for the design, implementation, maintenance & support of the processes and sy ...
-
Superintendent - Cranes and Rigging
2 weeks ago
Bechtel Richland, United StatesRequisition ID: 275624Relocation Authorized: National - FamilyTelework Type: Full-Time Office/Project Work Location: Richland, WA Salary Range: $119,780 - $182,670 annually (Determined by function, education, experience, and qualifications of the applicant).Company Overview · Sin ...
-
Northwind Group Richland, United StatesLocation: Richland, Washington · Title: Network Operations Center System Administrator II · Schedule (FT/PT): Regular Full Time · Travel Required: No · Clearance: Ability to Obtain · North Wind Solutions is a Government contracting small business with operations at military ...
-
Northwind Group Richland, United StatesLocation: Richland, Washington · Title: Network Operations Center System Administrator II · Schedule (FT/PT): Regular Full Time · Travel Required: No · Clearance: Ability to Obtain · North Wind Solutions is a Government contracting small business with operations at military and c ...
-
Manager of Customer Service
1 day ago
Ben Franklin Transit Richland, United StatesSalary : $79, $118,780.00 Annually · Location : Kennewick WA, WA · Job Type: Full-Time · Job Number: · Department: Customer Service · Opening Date: 05/10/2024 · Closing Date: 5/23/2024 11:59 PM Pacific · FLSA: Exempt · Nature of the Position · Manage the daily operations, ...
-
CDL Driver Apprentice
1 hour ago
WM Washington, PA, United States Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Join our Waste Management team, the i ...
-
Lateral Deputy Sheriff
1 day ago
Benton County, WA Kennewick, United States*Please read ALL of the following sections for instructions. Missing any requested information or submitting an incomplete application will disqualify you from being considered for this position. · IMPORTANT INFORMATION: · A completed Personal History Statement (PHS) must be ema ...
-
Software Developer
1 week ago
First Tek Pasco, United StatesPOSITION RESPONSIBILITIES · Note: All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so. · Large and Small Project Participatio ...
-
cdl driver
1 week ago
Pacific Northern Environmental LLC Pasco, WA , USA, United StatesJob Summary · Cowlitz Clean Sweep (CCS) a Pacific Northern Environmental LLC division, is seeking an CDL Class A or B Hazmat Driver who thrives in a fast-paced, team environment and has the ability to provide exceptional service and skills to our company, clients, and employees. ...
-
Safety Transport and Care Drivers
1 week ago
Medstar Transportation Pasco, United StatesAre you looking for a fulfilling career? Get hired within 3 days · Medstar Transportation is looking for safe and reliable professionals to work as Safety Transport and Care Drivers Make a Difference in People's Lives. Work With a Great Team. Enjoy work stability. Let Your Offic ...
-
Field Service Technician
15 hours ago
Eaton Kennewick, United StatesEaton's Critical Power Solutions Division is currently seeking a Field Service Technician based in the greater Kennewick, WA region. The Field Service Technician will work out of a home office within the immediate geographic area with up to 25% travel to customer sites - company ...
-
Linehaul Driver
1 week ago
Reddawayregional Pasco, United StatesJob Description - Linehaul Driver (21082V) **Job Description** · Linehaul Driver V ) **Primary Location** · : US-WA-Pasco **Shift** · : Variable **JOB SUMMARY** · As a Line Haul Driver for Reddaway you will operate in a network that is structured off of turn runs and single-n ...
Dispatcher - Richland, United States - Christensen, Inc.
Description
Job DetailsJob Location
Richland Office 071, Richland, WA
Salary Range
$ $33.00 Hourly
Description
SCOPE:
Common Carrier Dispatchers are responsible for taking orders and creating and routing customer deliveries. This position manages driver routes and workloads, adhering to designated timeframes and cost structures and complying with efficiency standards and safety regulations.
SIGNIFICANT ACTIVITIES & DELIVERABLES
This position reports to the Director of Order Fulfillment and works closely with many team members, including Office Admin, Drivers, and Sales.
SKILLS & QUALIFICATIONS
As Christensen continues to fuel exponential growth, we pursue to offer a diverse portfolio of benefits coupled with our compensation and bonus incentive programs. A few elements of our benefit programs include:
