Support Services Manager - Seattle
3 days ago
Job description
The Support Services Manager is responsible for managing integral components of the Program, including overseeing staff, maintaining a high level of cleanliness, and ensuring that properties are properly maintained.
This position plays an integral role in the guest experience by ensuring that every facility provides a safe and healing environment.
Scheduled:
Monday - Friday
8:30 am - 5:00 pm
Salary Range:
$ $33.10
Starting pay:
$27.42
How You Will Serve
Supervise Support Services Associates, overnight Support Services and occasional On-Call staff who work with Support Services.
Oversee the housekeeping, maintenance and facility safety.
Work closely with the Mission's Facilities Department to ensure work orders are opened and completed appropriately.
Oversee and maintain emergency and safety and emergency plans.
Oversee inventory and ordering of all necessary supplies at designated locations.
Oversee the updating and organizing of room information, including Guest move in – move out inventories for Hope Place and transitional sites – including the implementation and oversight of damage deposits.
Participate as a member of the Mission's Safety Committee.Oversee setup and teardown of graduation and other special events including audio and video setup as needed by your location.
Oversee all donations givenOversee the Boutique and volunteers who help organize and run it (if applicable).
Gather information and complete monthly reports assigned.
Work proactively with leadership team, Mission staff and ministry partners to continually develop and improve quality services provided to homeless individuals and families, staying on top of any potential problematic operational issues.
Oversee the maintenance of professional and confidential client files related to case management and other services provided at various Mission sites.
Drive between various ministry locations as needed.Promote spiritual health by presenting a godly demeanor in interactions with residents, callers, visitors, and donors.
Attend and participate in all Mission, Division and Department meetings and training, as required.
Any other job-related duties as assigned by supervisor.
How You Qualify
Acknowledge and sign the Mission's Statement of Faith (see below).
High school diploma or equivalent required.
1 – 3 years of supervisory experience Required.
Previous janitorial experience Preferred.
Experience working in social services preferred.
Proficient with Microsoft Office Suite.
How We Support Each Other
Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
Faithfully upholds The Mission and your team in prayer.
Participates in team devotions as schedule permits.
Demonstrates behavior aligned with the Mission's Statement of Faith, Standard of Conduct, policies, and expectations.
Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.
Benefits
All regular full-time employees, you are eligible to participate in our generous benefits package:
Medical / Dental / Vision
Long Term Disability – 100% company paid
Basic Life Plan – 100% company paid
Voluntary Products
EAP and 24/7 Virtual Mental Health – 100% company paid
4 weeks of paid vacation (prorated based on hire date)
11 paid holidays + 1 Floating Holiday
Personal Day and Birthday holiday
Retirement benefits w/ company match
Continuing Education Reimbursement Program
Work Environment
While performing the duties of this job, the employee is primarily working in a temperature-controlled environment. Required to frequently stand, balance, twist, stoop, kneel and reach with hands/arms. Frequently lifts up to 30 pounds and walks use stairways to climb to multiple floors within the building. Minimally required to sit for any extended periods of time.
Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.
Statement of FaithWe believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim.
3:16-17, 2 Pet.
1:20-21)
We believe there is one God, eternally existent in three Persons:
Father, Son, and Holy Spirit. Deut.
6:1, Matt.
28:19, Rom.
8:14-17, Eph.
4:4-6, 1 Tim.
2:5, 1 Pet.
1:2
We believe in the deity and humanity of our Lord Jesus Christ:
His virgin birth (Luke
1:35, John
1:1-2, John
1:14)
His sinless life (Phil.
2:5-11)
His miracles (Matt.
4:23)
His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom.
3:23-25, 2 Cor.
5:21, 1 John
2:1-2)
His bodily resurrection from the dead (Rom.
8:
34, 1 Cor.
15:3-5)
His ascension into heaven, now seated at the right hand of the Father (Acts
1:9-11, Heb.
1:3, Heb.
9:24)
His future return in power and glory (1 Thess.
4:
16-18)
We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit.
1:
7, Eph.
2:8-9, John
1:12, John 3:36, 2 Cor.
5:17, Titus 3:5, John 14:17)
We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity.
17, Acts
1:8, John 16:13, John 14:26, 2 Cor.
1:21-22, Gal.
5:22-23)
We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor.
15:
20-28, Matt.
25:45-46, Rev.
20:11-15)
We believe in the spiritual unity of believers in Christ.
(Eph.
2:
13-14, Eph.
4:1-6, John 17:20-23, Phil.
2:1-4)
Mission Statement
To bring the love of Jesus and hope for a new life to our homeless neighbors.
Vision Statement
To see every homeless neighbor - beloved, redeemed, restored.
Pre-Employment
This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.
Similar jobs
Service Managers (SM) are responsible for shaping the future of service by modernizing our client experience by focusing on operational efficiency and oversight. · ...
4 weeks ago
The Service Manager role is responsible for the management of daily operations and employees within a robust service department. · This role collaborates with leadership to develop local market service strategy, · and align branch and corporate initiatives, · to encourage growth ...
1 month ago
Build the future, spark innovation and align your career with purpose. · ...
1 month ago
The Service Manager role is responsible for the management of daily operations and employees within a robust service department. · This role collaborates with leadership to develop local market service strategy, · and align branch and corporate initiatives, · to encourage growth ...
1 month ago
The Service Manager role is responsible for the management of daily operations and employees within a robust service department. · This role collaborates with leadership to develop local market service strategy, and align branch and corporate initiatives, to encourage growth of c ...
4 weeks ago
To gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service and managing the service department effectively managing workflow to deliver quality work on time to guests. · ...
1 month ago
The Service Manager is responsible for shaping the future of service by modernizing our client experience by focusing on operational efficiency and oversight. · ...
1 week ago
The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. · ...
1 month ago
Job summary · This position will be responsible for managing service department operations to achieve planned sales and profitability objectives while adhering to established procedures for business conduct, safety, and personnel administration. Responsibilities include managing ...
1 week ago
Service Managers (SM) are responsible for shaping the future of service by modernizing our client experience by focusing on operational efficiency and oversight. · ...
6 days ago
The Service Manager maintains the physical condition and appearance of one or more assigned communities in accordance with operating and safety standards. · Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects. Prioritize ...
5 days ago
The Community Services Manager is responsible for planning, coordinating, and overseeing community-based programs and services that support organizational mission and stakeholder engagement. This role ensures effective program delivery, resource allocation, compliance, and commun ...
1 day ago
The IT Service Center Manager directly leads a team of technical support staff responsible for providing high-quality technical expertise and support to end-users. · ...
1 month ago
The Low Income Housing Institute (LIHI) develops and operates housing for people who are low-income and/or homeless, provides technical assistance to communities and other non-profits, and advocates for housing justice. Currently LIHI employs case managers who work with the homel ...
1 week ago
District Service Managers are the direct interface with Mazda dealers to improve customer experience and grow revenue. · ...
1 month ago
Job Summary And Responsibilities · As a Manager, Clinical Services, you will oversee daily operations and strategic direction for specific clinical service lines, ensuring high-quality, patient-centered care. · Every day you will manage and mentor clinical staff, monitor performa ...
2 days ago
Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region. · Multisite or regional management experience · Strong written and verbal communication skills · ...
1 month ago
We're hiring a Service Manager to facilitate service efforts across Washington State. This position works closely with service superintendents, foremen, and the regional principal to support client relations, performance management, training, and development, as well as AP and AR ...
12 hours ago
We are seeking our next Volunteer Services Manager to nurture our vital volunteer community – volunteers are the lifeblood of Teen Feed. · You will author, maintain, and carry forward all volunteer schedules (internal & external), recruiting for volunteers on a rolling basis to m ...
3 weeks ago
The Culinary Services Manager is responsible for the daily operation of the culinary department at Avamere Rehabilitation of Park West in Seattle. The manager assists in planning and directing the overall operation according to federal, state, and local guidelines. · Enforces cul ...
1 month ago
We're seeking a leader for our Security Services team.This role requires a strategic, results-driven leader to advance our security services portfolio while ensuring delivery excellence, operational efficiency and exceptional customer outcomes. · ...
1 month ago