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Key Account Executive - Tacoma, United States - Rust-Oleum
Description
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
Leverages industry and product knowledge to drive key accounts from the top down while influencing indirect field resources in the same accounts from the bottom up.
Provides dedicated key account management, encourages, supports and develops field sales resources, strengthens internal and external relationships, increases revenues, drives market awareness, and improves customer dependence.
Develops high, wide and deep relationships with the largest and most complex customers and key stakeholders to increase revenue, drive brand loyalty and ensure customer satisfaction.
Pursues relationships with potential new key accounts and seeks business expansion opportunities with current customers.
Enters sales-related information and data in daily, reviews and analyzes account details to enhance customer relationships and drive revenue growth, measures results and outcomes in account records.
Supports national/key accounts and other strategic customers, gathers, and collects voice of customer feedback, and acts as a conduit with internal departments for research or action on issues raised.
Provides direction and guidance for key accounts, meet or exceeds annual sales targets or quotas and suggest product improvements or expanding sales channels.
Provides subject matter expertise for strategic initiatives (Panelization/Off-Site Construction/Nudura/Wall Systems or other area of expertise) to uncover business opportunities; build partnerships, relationships, connections; assist in developing relevant systems and processes, etc.
Leverages detailed knowledge of products and services offered to ensure that products and services consistently meet customer needs.
Visits customer locations and work sites periodically to ensure customer satisfaction, promote ongoing business and expand reach within commercial and residential build projects.
Collaborates with sales leadership to identify key opportunities for revenue growth and product targets within assigned region for inclusion in annual sales compensation planning.
Analyzes customer's technical specifications, recommends the best product configuration and installation process, and estimates implementation effort, time, and resources.
Uses technical knowledge of product offerings to advise and support sales teams with pricing estimates, sales quotations, requests for proposals and implementation guidance based on customer requirements.
Develops and delivers technical product presentations and materials used to engage customers and prospects and educate sales teams.
Collaborates with sales teams to troubleshoot problems, develop solutions, and deliver customer training.
Works with the Learning department to implement sales training and onboarding programs to prepare salespeople to discuss products and engage with potential customers or opportunities.
Coaches field sales representatives on product categories technical value, proper execution of strategies, value proposition and general best practices.
Evaluates and provides timely feedback to field sales representatives for growth, professional development, and opportunities for betterment
When requested, participates in progress evaluations for field sales representatives tasked with driving the specialized scope
EDUCATION:
Bachelor's degree in engineering, building construction, sales/marketing, or other related field preferred; or experience in lieu of degree.
Minimum High School Diploma or GED with 7 years of construction industry experience
EXPERIENCE:
A minimum of 7 years of technical sales, field support, sales training, business development, and customer/account management experience is required; or a minimum of 10 years of specialty industry-related experience in lieu of a degree
Experience in the construction industry such as an architect, engineer, construction manager, or installation is preferred.
Understanding ICF, masonry, or rebar is a plus.
Understanding how a building is constructed is highly preferred.
Master-level trade experience preferred
OTHER SKIL
LS & ABILITIES:
Proven account management and customer service skills.
Deep product knowledge and the ability to share that knowledge with others in a learning capacity.
Intermediate Microsoft Office Skills (Word, Excel, PowerPoint, SharePoint, Team, and Outlook)
Ability to develop, maintain, and foster strong business relationships.
Demonstrated knowledge of sales systems, processes, and expectations.
Strong listening, interpersonal, and communication skills (oral and written).
Ability to collect and gather feedback, identify most pressing issues/concerns, collaborate with others to resolve and follow-up to close the communication loop.
Ability to mentor, coach and develop field sales personnel focused within same discipline.Ability to influence and gain support from indirect field sales reports to drive key account alignment with sales execution at the local level.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
COMPENSATION:
The salary range for applicants in this position generally ranges between $99,000 and $128,700 plus incentive compensation.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs.
Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.
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