Health Center Greeter - Worcester, United States - Edward M. Kennedy Community Health Center, Inc.

Description

Job Description

Are you looking for a meaningful career? Are you passionate about health equity? Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Health Center Greeter based in Worcester. This position will be the first point of contact for patients and visitors of the organization. Health Greeters are responsible for performing health screenings and directing all patients and visitors of the organization upon entering the facilities. The Health Center Greeter promotes social distancing and infection control in the health center while creating a welcoming environment for patients and visitors.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Essential Functions

• Ensure all patients, visitors, and vendors are wearing appropriate facial coverings.
• Perform health screening questions for patients and visitors as they enter the facility based on the CDC and MDPH recommendations. Follow the protocol for failed screening.
• Provide general directions/information to patients and visitors.
• Follow and implement protocol related to visitor restrictions.
• Provide customer service – monitor needs of patients/visitors and workflow of screening area.
• Follow infection control, safety awareness and other organization, company, and program policies
• Based on location and need, assist with management of the pharmacy line and screening of patients picking up medications.
• Maintain patient confidentiality.
• Perform other duties as assigned.

Education and Experience

• Communication, customer service and interpersonal skills.
• Patience, flexibility, and adaptability.
• Ability to work both independently and as part of a team.
• Flexibility to work on weekends and national holidays required.
• Bilingual skills
• Computer literate
• We value our team members and provide opportunities seek to provide opportunities for growth and development.
• Our health center requires all employees to have the most recent COVID-19 booster and the yearly flu vaccine.

Benefits:

• Competitive salary based on related experience
• Medical insurance starts on first day of employment.
  • Health center pays 80% of medical insurance premiums.
  • Includes coverage for same-sex domestic partners and gender affirming care.
• Generous time off packages
• Dental and Vision insurance
• 403b Retirement Plan with employer match
• Flexible Spending Accounts
• Employee Assistance Program

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