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Data Entry Operation Specialist II - Kansas City, United States - SGI Global
Description
SGI Global is seeking a Data Entry Operation Specialist II responsible for directly providing a wide variety of office operations support to the United States Coast Guard (USCG) Recruiting Command (CGRC).
Data Entry Operation Specialists shall generally perform a standard 40-hour work week, with the core hours being between 8:00 AM and 4:00 PM (1600), Monday through Friday (except Federal holidays).
The position will provide office operations support to include, but not be limited to, the following:
Answering, directing, tracking, and reporting incoming phone calls
Developing and maintaining the Recruiting Office schedule using Microsoft Outlook or the applicable enterprise solution
Drafting, organizing, and tracking routine correspondence IAW USCG policies
Maintaining the Recruiting Office reference library
Maintaining unit correspondence files
Placing, tracking, and reporting status of purchase requests for recruiting office supplies
Maintaining a file management system in compliance within federal, USCG, and unit policies under the guidance of the Recruiter in Charge (RIC)
Tracking and reporting office compliance with Government Property/ Vehicle programs
Tracking and executing office mailings
Office space Liaison for building lease/maintenance
Operation of recruiting lead software
Tracking and reporting each applicant's progress through recruiting and accession process
Tracking and reporting recruiter performance, recruiter training, and Military Entrance Processing Station (MEPS) performance metrics
Compiling and providing office performance metrics to CGRC and Headquarters personnel
Track, process, and submit Scout Talent and Refer (STAR) program recruiting incentive packages
Completing, routing, tracking, and reporting status of Local Marketing Support Forms and approvals
Processing, tracking and reporting status of candidate's background investigations per references including but not limited to I-9, Employment Eligibility Verification forms, and the electronic questionnaires for investigation process (eQIP) process
Scheduling the Armed Services Vocational Aptitude Battery (ASVAB) testing and MEPS appointments
Booking travel arrangements for candidates per policy
Drafting, submitting, tracking, and reporting status of waiver packages
Managing Microsoft Outlook calendars
Managing / monitoring Outlook distribution groups and shared mailboxes
Developing, updating, and maintaining the Recruiting Office Microsoft TEAMS site(s) under guidance of the RIC
Sharing documents on Microsoft TEAMS
Organizing files on Microsoft TEAMS
Operating and reporting information from current lead management/accession software solution (Gangway)
Researching, creating, and maintaining outreach, centers of influence (COI), and distribution lists
Developing communication flyers, posters, and other artifacts
Supporting local, regional, and national recruiting events administrative requirements
Posting, monitoring, and reporting on Recruiting Office's social media sites
Qualifications:
Employees shall have proper documentation indicating they are legally authorized to work in the U.S.
Associate's degree with three (3) years of experience in clerical, administrative skills with exceptional organizational skills
Ability to function in a team environment
Employees shall be able to read, write, speak, and understand English
Personnel shall have demonstrated proficiency with Microsoft 365 Suite of Products, Apps, and Services, including, but not limited to Word, Excel, PowerPoint, Access, and Adobe Forms
SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.