- Ensures the Welcome Center personnel (assigned warehouse and traffic clerks) comply with standard operating procedures, personnel policies and workload demands.
- Manages customer service, utilizing sound security policies and procedures consistent with good accounting and distribution practices.
- Ensure clerks complete check in/out procedures for proper financial tracking in an accurate and timely manner
- Manages customer aged/expired products daily and eliminates waste with her team per customer policies
- Oversee daily audits of shipments each day and send to customer a completed task list for revenue control.
- Engage weekly with Inventory team to ensure date changes, potential issues, and all "Fire Sale" product is transitioned properly to orders and then accounted for properly per financial codes
- Hires and downsizes staff, as needed
- Ensures the site's commitment to Kenco Operating System (KOS).
- Plans, develops, and implements organizational policies and goals. Supports and works closely with safety, human resources, and engineering to promote productivity improvement programs. Ensures implementation of network best practices in the facility
- Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts.
- Identifies specific opportunities for long-term change within own work team or product/service.
- Builds customer relationships, interprets customer needs and assesses their business requirements.
- Bachelor's degree in management, logistics, or engineering from four-year college or equivalent years of experience required
- 7-10 years' experience in logistics or manufacturing management; or equivalent combination of education and experience.
- Proven quantifiable management skills
- Proven verbal and non-verbal communications skills
- Six Sigma and Lean experience preferred
- Ability to effectively compose routine reports and correspondence.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to speak effectively before groups or customers or employees of the organization.
- Miscellaneous tasks as assigned by the Director of Operations.
- Proficient skills in MS Word, Excel, Outlook and PowerPoint.
- This position is expected to travel approximately 10% or less.
- A passport is not required but recommended.
-
Service Manager
6 days ago
Elme Communities Conyers, United StatesSERVICE MANAGER · WHY WORK FOR ELME COMMUNITIES? · Elme Communities elevates the living experience for value-conscious renters. We are firm in our belief that eveCryone, regardless of income level, can take pride in the place they call home, enjoy consistently remarkable service, ...
-
CHSGa Athens, United States Full timeJoin us at · NextStep Care – a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you'll get to pract ...
-
Occupational Health Registered Nurse
3 weeks ago
Premise Health Social Circle, United StatesEssential Functions Assure compliance with regulatory requirements related to clinical operations. · Provide or manage the required physical evaluation programs and services to meet regulatory requirement; such as OSHA, Department of Transportation, CDC, etc. · Uses nursing skil ...
-
Inventory Control Purchasing Specialist
1 week ago
Dart Container Social Circle, United StatesDay-to-Day Role: · Follow and commit to meet Key Performance Indicators (KPI's) for safety, quality, production, efficiency, and service requirements · Follow practices and processes intended to provide safe products that comply with appropriate laws and regulations, meet the co ...
-
Lab Technician
5 days ago
Takeda Social Circle, United States Full timeDescription · About Us: · Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testi ...
-
University Custodial Services Manager
1 week ago
Ohio University Athens, United States Full time regularJob Description · The Custodial Services Manager will be responsible for supervising and managing comprehensive custodial maintenance operations for large complex of academic, residential, research, and teaching buildings on campus. Provides highly effective leadership and train ...
-
Therapy Services Manager
1 week ago
Morgan Medical Center Madison, United StatesMorgan Medical Center is looking for a Therapy Services Manager to join our team · $10,000 Sign On Bonus · This position is a critical component of MMCs In Patient and Out Patient operations. The manager will be responsible for the overall administration, clinical planning, de ...
-
Therapy Services Manager
1 week ago
Morgan Medical Center Madison, United StatesMorgan Medical Center is looking for a Therapy Services Manager to join our team · $10,000 Sign On Bonus · This position is a critical component of MMCs In Patient and Out Patient operations. The manager will be responsible for the overall administration, clinical planning, deve ...
-
Therapy Services Manager
1 week ago
Morgan Medical Center Madison, United StatesJob Description · Job DescriptionMorgan Medical Center is looking for a Therapy Services Manager to join our team · $10,000 Sign On Bonus · This position is a critical component of MMCs In Patient and Out Patient operations. The manager will be responsible for the overall admini ...
-
Signature Service Manager
3 weeks ago
Renewal by Andersen Metro & Midwest Lawrenceville, United StatesRenewal by Andersen - Lawrenceville, GA · Overview~ · Renewal by Andersen is the custom division of Andersen windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded wi ...
-
Service Manager- SFR
3 weeks ago
Mill Creek Residential Hoschton, United States**_Welcome to Mill Creek We're glad you're here_** **_At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process._** **_ ...
-
Customer Service Manager
5 days ago
Renewal by Andersen Lawrenceville, United StatesJob Description · Job DescriptionSignature Service Manager · Renewal by Andersen - Lawrenceville, GA · Overview: · Renewal by Andersen is the custom division of Andersen windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusiv ...
-
Line Service Manager
21 hours ago
Sheltair Lawrenceville, United StatesPOSITION SUMMARY: · The Line Service Manager directs and coordinates activities of the day-to-day operations. The LSM is responsible for facilitating the duties listed below, either personally or by delegating through subordinate supervisors. Supervisory/management experience re ...
-
Service Desk Manager
1 week ago
ASG Lawrenceville, United StatesDescription · To be considered for an interview, please make sure your application is full in line with the job specs as found below. · Abacus Solutions Group: We're built on our shared core values We are difference-makers, passionate about serving, we work hard with integrity ...
-
Operations Service Manager
1 week ago
Burlington Lawrenceville, United States**LOCATION** 5900 Sugarloaf Parkway, Suite 605 Lawrenceville GA US 30043 · **Overview** · Are you a proven leader with a strong drive to succeed? · Do you work well in a process-driven environment where organization and efficiency are critical to success? · Are you an expert ...
-
Customer Service Manager
4 weeks ago
Renewal by Andersen Metro & Midwest Lawrenceville, United StatesSignature Service Manager · Renewal by Andersen - Lawrenceville, GA · Overview: · Renewal by Andersen is the custom division of Andersen windows. Founded in 1903, Andersen Windows has been the worlds largest and most recognized brand for exclusive window and door systems. Rene ...
-
Customer Service Manager
1 day ago
Jacob Fincher - State Farm Agent Athens, United StatesJob Description · Job DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our busine ...
-
Customer Service Manager
4 weeks ago
Jason Bryant - State Farm Agent Conyers, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Conyers, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jason Bryant - State Farm Agent, you will build and develop customer relati ...
-
Social Services Manager-E-703
3 weeks ago
The Salvation Army Athens, United StatesJob Summary · : · Develops and maintains quality of social services, food services, and shelter programs; Plans, directs, and supervises the work of assigned staff; trains and instructs employees in the proper methods and procedures; monitors work in progress; Attends meetings a ...
-
IT Infrastructure Manager
1 week ago
Takeda Pharmaceutical Company Ltd Social Circle, United StatesBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I sub ...
Customer Service Manager - Social Circle, United States - Kenco Group
Description
About the Position
Directs and coordinates activities of the quality division of the logistics operation to obtain optimum control of quality performance by performing the following duties personally or through subordinate warehouse and traffic clerks: maintaining reporting quality performance, managing quality associates, developing supervisors, warehouse clerks, and managing customer relationship. Directly supervises 12-15 warehouse/traffic clerks.
Functions
•Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
•Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
•Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
•Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
•Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
•Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.
Travel Requirements
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
