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    Build and Support Engineering - Tempe, AZ, United States - General Dynamics Mission Systems

    General Dynamics Mission Systems
    General Dynamics Mission Systems Tempe, AZ, United States

    1 month ago

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    Description
    Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering or Mathematics field. Agile experience preferred.

    Department of Defense Secret security clearance is required at time of hire.

    Due to the nature of work performed within our facilities, U.General Dynamics Mission Systems has an immediate opening for a Mobile User Objective System (MUOS) Site Support Engineer.

    This role provides Intermediate-Level (I-Level) support for the live MUOS system.

    The position on the program is titled "I-Level Maintainer" and is primarily focused on supporting the system operators (O-Level Operators) with maintaining a satellite-based communication system from the Wahiawa, HI MUOS ground facility.

    Provide on-the-job training to O-Level operators and maintainers, as needed, to empower them to become successful in their role

    • D-Level) to collect data logs, equipment configuration, etc., in support of resolving issues that have been escalated to D-Level subject matter experts for resolution
    • Identify key MUOS deficiencies and help influence the prioritization of development tasks required to address important site issues
    • Support 24/7 site operations, including "on call" support as required
    Active DoD Secret (or higher) security clearance

    • Ability to clearly communicate findings and recommendations to local operators, managers, and remote site technicians via verbal and written communication
    • Basic knowledge of both the Windows (e.g. Windows XP, Windows 10, Windows Server 2003, Windows Server 2012) and UNIX (Red Hat Enterprise Linux and Solaris) operating systems
    • Experience with the configuration and monitoring of IP network equipment including routers, switches, firewalls, load balancers, and HAIPEs
    • Exposure to computer virtualization solutions
    • Experience with various network protocols (e.g. Experience with the use of various Graphical User Interface (GUI) and command line utilities to troubleshoot both network and software issues
    • Familiarity with Earth Terminal (ET) operation and maintenance (e.g. antenna control unit tracking, control, and troubleshooting; troubleshooting of analog and digital signal processing equipment)
    • Prior use and operation of RF test equipment including spectrum analyzers, signal generators, arbitrary waveform generators, and power meters
    MUOS ground infrastructure and networking equipment

    • MUOS RF subsystems theory of operation
    • Knowledge of the MUOS Ericsson Radio Access Network (RAN) solution is a plus (e.g. MUOS network management solutions (i.e. MUOS backup/archive, planning/provisioning, key management system, and Over the Air Provisioning (OTAP) operations
    • Netcool, NetMAC, Splunk, SIEM, etc.)
    • Operation and use of MUOS Functional Terminals (MFTs), i.e. We do this by making the world's most advanced defense platforms even smarter. Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems.


    We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing.

    We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. EOE/Disability/Veteran

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