Training Specialist, Customer Care Call Center - Mesa, Arizona

Only for registered members Mesa, Arizona, United States

3 days ago

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Job summary

The Customer Care Training Specialist is responsible for delivering impactful training programs that support new hire onboarding and ongoing development for team members across multiple states.

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Responsibilities

  • Facilitate new hire training sessions (systems, workflows, call handling, soft skills, etc.).
  • Deliver ongoing training such as refreshers, upskilling, and cross-training.

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