Jobs
>
Omaha

    Senior Specialist - Douglas County, United States - HCL Technologies Ltd.

    Default job background
    Description
    Job Description (Posting).

    Role Definition


    Job Title:
    Deskside Services Engineer


    Reporting to:
    Regional Manager

    Minimum Experience Years of Deskside Services Technician

    Background

    As a member of the Onsite Support team, the candidate will provide high quality support with very

    good customer service, technical expertise, and timeliness. This position has frequent contact with end

    users, peers, managers & VIP s. The candidate will operate in a team environment with a

    collaborative approach to resolving customer problems and supporting other members of the Site.

    Detailed Description

    Minimum Two or more years of experience in End User hardware and software

    Configuration troubleshooting.

    Perform complex installations and Configurations of desktops, laptops, mobile devices, and

    associated Peripherals and related Software.

    Experience in performing activities like changes, or Software installations, Break Fix activities, Desk Side Support, Data Migration, Refreshes).

    Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN,

    local and Network printing, G Suite, Notebooks (e.g., iPads, Surfaces), and mobile devices.

    Ability to install Software for and troubleshoot a wide range of Applications.

    Provide IT support for disaster recovery and emergency response activities in the event of

    emergency situations at local sites.

    Excellent customer service orientation and verbal communication skills.

    Analytical thinking and problem-solving ability.

    (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases


  • University of Nebraska Medical Center Omaha, United States Full time Regular

    Position Summary · Provides advanced level of professional support for the UNMC campus compensation/classification activities, which includes job documentation, job evaluation, salary administration with limited guidance and direction from the Compensation Administrator.In a joi ...


  • JEO Consulting Group Omaha, United States

    Job Description · Job DescriptionCompany Overview · JEO is not your typical engineering firm. We have a welcoming, fun, and laid-back culture that encourages communication and collaboration where our greatest strength is our team members. If you value great work-life integration ...


  • Cohere Beauty Omaha, United States

    Why Cohere? · Innovation + operational excellence = the Cohere Beauty difference. Cohere career opportunities afford terrific opportunities for creative and diverse individuals to work and grow in a dynamic manufacturing environment. Our people are known for operational excellenc ...


  • JEO Consulting Group Nebraska City, United States

    Job Description · Job DescriptionCompany Overview · JEO is not your typical engineering firm. We have a welcoming, fun, and laid-back culture that encourages communication and collaboration where our greatest strength is our team members. If you value great work-life integration ...


  • Boston Scientific Omaha, United States

    About the role: · This is an exciting time to join our Cardiology team as we launch new and innovative products to the Electrophysiology (EP) market - one of the fastest-growing areas in med tech. Boston Scientific is on the cusp of several key product launches in the U.S. to tr ...


  • Sanderson Stewart Omaha, United States Full time

    Sanderson Stewart, an award-winning community planning and design firm, is seeking a Senior Engineer eager for an opportunity to help us manage a diverse portfolio of land development projects in our Billings, MT office. This position requires strong leadership and business devel ...


  • GHD Omaha, United States

    Senior Environmental Compliance Specialist · There's no pledge more important than the one we make to look after our environment, and we're committed to helping you do exactly that. · Join us as we strive to ensure a sustainable future for our communities and the world we live in ...


  • Medtronic Omaha, United States

    **Bring your talents to a leader in medical technology and healthcare solutions.** **Rooted in our long history of mission-driven innovation, our medical technologies** **open doors.** **We support your growth with the training, mentorship, and guidance you need to own your futur ...


  • Agemark Omaha, United States

    Job Description · Job DescriptionWe are Agemark Senior Living and certified #17 in Fortune Best Workplaces for Aging Services Our 30+ years of experience in Senior Living has given us the insight to focus on what matters for our Residents, their families, and our Employees. We ta ...


  • Tyson Foods Council Bluffs, United States

    This position is responsible for performing physical and visual inspections of product and plant systems, sample collection and preparation, documenting and calculating results accurately; taking corrective action when necessary (alert appropriate personnel to adjust process; ide ...

  • Tenet Healthcare Corporation

    HIM Senior Specialist

    3 weeks ago


    Tenet Healthcare Corporation Omaha, NE, United States

    JOB SUMMARY · This position is responsible for providing HIM support in maintaining the Department's paper and electronic health record system. The HIM Specialist Sr will have an understanding of privacy and security guidelines related to patient information and maintain HIPAA as ...


  • Boston Scientific Omaha, United States Full time

    Additional Location(s): N/A · Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance · At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling ...


  • Boston Scientific Omaha, United States

    Additional Location(s): N/A · Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance · At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling ...


  • Phoenix Innovations Douglas, United States

    We are looking for you to join our team as a · Senior Care Nurse / Nursing Specialist (m/f/x) with a salary starting at 3,900 EUR · in full-time or part-time, starting as soon as possible. · Our CURA Senior Center Heiligenhafen (located in 23774 Heiligenhafen) is situated in the ...


  • Bristol-Myers Squibb Council Bluffs, United States

    **Working with Us** · Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production ...


  • Bristol-Myers Squibb Council Bluffs, United States

    **Working with Us** · Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production ...

  • U.S. Army Corps of Engineers

    Contract Specialist

    3 weeks ago


    U.S. Army Corps of Engineers Omaha, United States

    Summary · About the Position: Serves as a senior contract specialist and is assigned as a warranted Contracting Officer and/or Grants Officer. Also serves as a senior specialist to lower graded contract specialists. ...

  • Curana Health

    Care Concierge

    2 weeks ago


    Curana Health Omaha, United States Full time

    Job Details · Description · Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Cur ...


  • Generis Tek Inc. Omaha, United States Full time

    Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopadeat email address can be reached on # · We have Permanentrole for Senior Quality Analyst for our client at Omaha NE. Please let me know if you or any of your fri ...

  • STSI

    Safety Technician, Sr

    3 weeks ago


    STSI Omaha, United States

    Sr. Safety Technician · Qualifications: · • Background in safety engineering, industrial hygiene, occupational health and safety, or a related field. · • Minimum 10 years of experience in construction and occupational health and safety. · • Current OSHA 30-Hour. · • Working know ...