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    Mainframe Production Control and Scheduling - Plano, United States - eTeam Inc

    eTeam Inc
    eTeam Inc Plano, United States

    2 weeks ago

    Default job background
    Description

    Pay rate : 52 to 57

    MAINFRAME CONTROL-M Exp a MUST SKILL

    Console Operations:

    • Monitoring the Console for the outstanding messages, SMF Dumps, Tape related Issues, Buffer Shortage, and Spool Maintenance, Initiator issues, contention, Console connectivity and other issues.
    • Monitoring the jobs in mainframe console based on daily guidelines.
    • Monitoring the Spool Volume at regular intervals.
    • Monitoring CPC capacity in RMF.
    • Pausing batch jobs to avoid 100% spool utilization.
    • Taking dump and recycling the Online regions and Started Tasks.
    • Changing the service class, priority of jobs based on request.
    • Start/Stop the started tasks (ST) through SSM as per request.
    • Working with MVS, JES commands.
    • Ability to investigate job sysouts.
    • Cancelling jobs, Online regions & TSO Users through Console.
    • Varying the tape drives online/offline.
    • To Monitor Mainframe Console for System/Application Critical Messages and Provide the fix as per procedures and/or escalate to the System/Application Owner.
    • Follow the escalation process to notifying the Engineering Team for Regions/Started Task abends and other issues by creating /assigning the Incident ticket to the appropriate team/groups.
    • Ensure the System and Regions/Tasks availability On-time after Maintenance.
    • Participate in Conference calls / Bridge calls for priority issue.
    • IPL | Shutdown/Startup of LPARS as per schedule and Monitoring using Console and HClient.
    • RMF | Monitoring CPU Usage of the boxes.
    • IMS | Starting and Stopping databases, Refreshing messages in IMS regions.
    • CICS | Recycling CICS regions, Enabling and Disabling transactions, Purging/Killing transactions, Performing new copy request
    • Printers | Fixing printer issues, reactivating JES2/VTAM printers
    • Spool Management |Monitoring the spool volumes at regular intervals, Monitoring input queues, Escalation to application teams.
    • DR (disaster Recovery).

    Batch Operations:

    • Monitoring production batch jobs through Scheduling Tool in Mainframe.
    • Monitoring Daily & Weekly Batch Cycles for completion.
    • Coordinating and managing application restarts via JCL changes or restart procedures as per document.
    • Debugging JCL Errors, Space issues & Fixing job abends/failures in Production System.
    • Initiate and coordinate with Production Scheduling team on nightly batch schedules.
    • Interfacing with application teams for adhoc requests (i.e. restarts, reruns, demand schedules/triggers , Holds , Cancel , Adding Conditions) via Scheduling tool.
    • Analyzing Late Jobs, Long running jobs and looping jobs.
    • Queue Monitoring, Health Check.
    • Modifying and executing the JCL temporarily from override library.
    • Performing Adhoc Scheduling Request.
    • Maintaining SLA with Incidents, changes and Service requests as agreed with customer
    • Create incident reports for job abnormalities consistent the Incident Management Process. Produce daily batch production report summary. Produce monthly metrics on batch job executions, abend rates, etc.

    Scheduling :

    • Add/Delete/Update Jobs using Scheduling Tool
    • Documenting batch requirements from application clients
    • Provide Primary Support for Scheduling activities on Control-M
    • Maintain and review batch job schedule as per user requirements.
    • Integrate Batch Deployment process with new/upgraded tool.
    • Updating and creating Scheduling calendars as per user requirements.
    • Create and Maintain Event Triggers.
    • Update new day Process jobs when new schedules are created.
    • Participate in DR Activities and provide Batch changes as per Customer requirements for DR.
    • Provide 24*7 on-call support.
    • Document Process and procedures and update periodically.
    • Represent the Scheduling team during Weekly, CAB, DR and Time change activity calls.
    • Handle Transition Calls and Migration project calls
    • Handle Customer Audits on a Quarterly Basis
    • Provide Support for validations during Product Upgrades and Patches.
    • Provide Permanent Solution to incidents occurring regularly and help in Problem Determining.
    • Conduct RCA (Root Cause Analysis) of major impacting service incidents
    • Participate in major incident management providing operations continuity, status updates, and client communications
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