General Manager - Tulsa, OK
1 day ago
Job description
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Job details:
This Jobot Job is hosted by: Christian Aviles
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Salary: $85,000 - $90,000 per year
A bit about us:
We're a growing multi-location home care company in Oklahoma going through an exciting rebuild and expansion. New leadership, strong backing, and a real focus on quality care and team culture. The goal: build a best-in-class operation that serves clients well and gives employees a place they actually want to stay and grow
Why join us?
Real leadership role. Real impact. You'll have the chance to build a team, fix what needs fixing, and help grow something that's on the upswing.
Job Details
Overview
A growing multi-location home care organization is seeking an experienced General Manager to lead day-to-day operations across multiple offices and territories throughout Oklahoma. This is a high-impact leadership role responsible for operational performance, service delivery, team development, and growth initiatives across a multi-site care network currently undergoing expansion and organizational rebuild.
The General Manager will oversee clinical and administrative teams, drive service quality and financial performance, and partner with ownership and senior leadership to scale operations and improve outcomes across the region.
This is a fully in-office leadership role with occasional local travel for meetings, community outreach, and staff engagement.
What You'll Do
Provide daily leadership and oversight for multi-site home care operations across several territories
Manage and develop a team of clinical leaders, coordinators, HR/admin staff, and scheduling personnel
Ensure high-quality service delivery, strong customer experience, and regulatory compliance
Oversee scheduling, staffing, caregiver hiring/onboarding, billing coordination, and payroll inputs
Drive census growth, revenue, and gross margin performance while controlling expenses
Partner with sales/marketing leadership to execute growth strategies and community outreach
Implement and monitor quality assurance and process improvement initiatives (QAPI)
Handle escalations including client concerns, employee issues, scheduling gaps, and incidents
Maintain compliance with state regulations, licensing requirements, and company policies
Build a strong culture focused on accountability, teamwork, and patient-centered care
Develop internal leadership bench and support succession planning
Participate in community events, branding efforts, and referral development
Leadership Scope
Oversight of multiple offices and territories across Oklahoma
Direct supervision of clinical leaders, coordinators, HR/admin staff, scheduling, and sales support
Collaboration with operations, HR, finance, and ownership on growth and performance initiatives
Responsibility for performance metrics including hours, census, collections, and margins
Qualifications
Associate's degree required; Bachelor's degree preferred
5–7+ years of leadership experience in operations and team management
Experience in healthcare services, home care, home health, hospice, or related service industries strongly preferred
Proven track record managing teams, driving growth, and improving operational performance
Strong communication, leadership, and organizational skills
Working knowledge of compliance, quality standards, and regulatory environments
Experience with staffing, scheduling, and multi-site operations preferred
Success Factors
Strong operational leadership and decision-making
Ability to manage multiple teams and locations
Results-driven mindset with focus on growth and service quality
High accountability and strong work ethic
Ability to build culture and develop people
Work Environment
Office-based leadership role (not remote)
Expected to be in-office most of the week with occasional local travel
Standard administrative/office physical demands
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
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