Business Operations Manager - New York

Only for registered members New York, United States

2 days ago

Default job background
$90,000 - $125,000 (USD)

Job summary

This is a high-ownership role for someone who loves jumping into the messy middle of a business, finding the real bottlenecks and moving the numbers. You'll work directly with the founders and own the operating engine behind growth: funnel performance, conversion drivers and systems that turn users into customers.


Responsibilities

  • Revenue & Outbound Engagement Conduct user interviews and outbound calls focused on couples who have signed up but haven't committed yet: identify blockers and convert interest into action. Turn what you are hearing into structured insights and recommendations for product and operations.
  • Reporting & Experiments Own reporting end to end: weekly scorecards dashboards operating metrics that drive decisions Turn insights into results fast through tighter scripts clearer workflows faster follow-through Run experiments that move numbers prioritize highest-leverage hypotheses test process changes measure impact on conversion speed customer experience.

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