Service Manager - Waukesha, WI
1 month ago

Job summary
This position ensures the company's service objectives/goals are achieved, specifically ensuring customers receive prompt, high-quality product support through analysis of service revenues,covers training employees and customers; planning; assigning and directing field service technician's work;
/evaluating job performance; addressing complaints and resolving problems. Responsible for fully supporting the overall company goals and objectives.
- Prioritizes schedules assigns work to Federal's field service technicians to ensure all customers receive effective efficient superior product support.
- Provides day-to-day supervision to Field Service Technicians and as company machinery expert provides continuous training to technicians to increase their level of knowledge expertise on all Federal products.
Job description
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