Project Manager - Ridgefield Park, United States - WorldLink

Description

Job Description
TITLE: Project Manager - B2B Care

POSITION TYPE: Full Time (W2)

LOCATION: Ridgefield Park, NJ

ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink- .

WHO we're looking for:

We are looking for a Project Manager - B2B Care who will be responsible for advising on delivering initiatives for the B2B Care team and serve as a key contact for internal leadership and headquarters for inquiries to status of projects in the organization. Plan and direct administrative, financial, and business operations for the organization and act as a point of contact between cross-functional leaders, managers, employees, customers and stakeholders while providing oversight and guidance to projects critical to the organization.

You will be responsible for a wide range of duties in support of the health of the Strategic Partnerships and Premium Service organization including, but not limited to, key business processes, staffing and people support, business operations, project management, information technology and development.

Role and Responsibilities:

• Plans and directs the business. Act as a front line to the Director helping prioritize and focus efforts of self and others towards the areas of highest impact.
• Tracks strategic initiatives. Monitors progress towards meeting goals, achieving benchmarks and ensures follow-through on the part of responsible team members
• Drives the organization through effective Project/Program Management for all projects for B2B Operation team, and will be required to support and collaborate with B2B Care Project/Program Leaders. Serves as the central point of communication and coordination for internal queries pertaining to the organization and project updates. Sets agendas and crafts communications. Provides continual information to team members and stakeholders to ensure that actions are taken to address key issues. Coordinate with cross-functional teams from around the world to ensure that deliverables are executed successfully, on time, and on budget.
• Leads meetings in relation to projects, company progress and people-related issues. Meet with staff and key stakeholders to ensure that progress is maintained to meet organizational objectives and to foster strong, collaborative working relationships. Facilitation of strategic planning and goal setting activities including performance measurement and reporting systems.
• Oversees financial management processes and systems (capital and expense budgets) to ensure the organization runs effectively (within budgets and in adherence to policies, laws and regulations and maintains proper records and documentation).
• Supports the B2B Operation Leaders in partner/field meetings and ensures that follow-up actions are documented, completed, and results recorded.
• Read and interpret technical documents, media materials, and contracts (or related documents) based on corporate legal and marketing standards and philosophy.

Required Experience and Education:

• 6+ years of directly related experience is required.
• Bachelor's Degree required - Master's degree preferred.
• Korean Bilingual preferred.
• Experience communicating cross-functionally, domestically, globally and up & down an organization.
• Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software in a wireless network environment.
• Proven experience successfully planning and executing large projects and/or events.

Necessary Skills and Attributes:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.
• Must have demonstrated project and program management skills.
• High level of sophistication in communications, interpersonal relations and diplomacy. Plan, organize, and prioritize multiple assignments and projects.
• Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.
• Must have the ability to manage through chaos.
• Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
• Ability to develop tasks and work assignments, sometimes based on vaguely defined objectives and parameters.
• Ability to synthesize large amounts of information quickly.

Physical Demands:

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

WHAT we'll bring:

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:

• Medical Plans
• Dental Plans
• Vision Plan
• Life & Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
• 401(k)

WHAT you should know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.