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McDonald's Fredericksburg, United StatesThis job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate co ...
Restaurant Manager - Fredericksburg, United States - IHOP
Description
The IHOP Restaurant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOP's standards of quality and service.Benefits:
Competitive Pay
Flexible Hours
Paid Training
Real Advancement Opportunities
National Restaurant Association Apprentice Program which earns College Credits
Paid Vacation
Regular Performance Reviews with pay increases
Meal Program
Family Meal Discounts
Full Insurance
Bob Leonard Scholarship Program
Paid Holidays
Paid Vacation
Paid Weekly/Direct Deposit
Requirements and Responsibilities:
Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant's current operations plan
Developing and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization
Managing the restaurant floor, focusing on regular contact with guests.
Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
Completing all required reports and paperwork accurately and on time. Maintaining personnel files with appropriate employment and legal documents.Available to work days, nights and weekends
Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas.