Youth Services Associate - Janesville

City Of Janesville Diversity Statement · The residents of Janesville choose this community, not just as a place to live, but as a place to realize life's opportunities. · We strive to sustain a community culture where differences are recognized, understood, and appreciated. As su ...

Job description

City Of Janesville Diversity Statement

The residents of Janesville choose this community, not just as a place to live, but as a place to realize life's opportunities.

We strive to sustain a community culture where differences are recognized, understood, and appreciated.

As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated.

As public servants, we believe everyone has the right to be treated with dignity and respect.

To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one's potential.

Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of "Wisconsin's Park Place".

Objective

Under general direction of the Head of Youth Services, the Youth Services Associate works 29 hours per week, which includes daytime, evening, and Saturday hours.

The Youth Services Associate is responsible for regular shifts at the Children's Desk, monitors the room, and provides assistance with circulation, readers' advisory, reference and other customer service to children and adults, both as individuals and in groups.

This position is responsible for providing early literacy Storytimes and other children's and family programming and community engagement both in the library and out in the community.

This position may also be assigned areas of collection development and other departmental tasks, such as scheduling, monthly reports and statistics, and coordinating in-room activities.

Relationships

Reports to:
Head of Youth Services

Has regular work contact with Library and City employees, community groups, business community, and the general public.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Uses a wide variety of resources to provide facilitative, computer, readers' advisory, and reference assistance to children, parents/caregivers, teachers, and other library users in person and over the telephone.

Plans and conduct early literacy Storytimes and other programs for families and children (birth to eleven) and their teachers and caregivers.

Assists with summer library program execution.

Conducts tours and visits at the library and at schools, daycares, camps, and other community organizations and participates in community engagement activities for families on the Bookmobile.

Represents the Youth Services Department on all-ages programming, committees, and task forces within Hedberg Public Library at the request of the Head of Youth Services.

Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.

Performs other special projects and other job duties as assigned or required during regular and non-business hours.

All employees may be assigned by the City Manager or their designee to perform duties and assume responsibilities that are outside the scope of their work duties when the City Manager has declared a City disaster or the City Emergency Operations Center has been initiated.

The requirements listed below are necessary to perform the essential duties of the position.

An associate degree in early childhood education or childcare or related field is required.
A minimum of one (1) year working with children and one (1) year customer service is required.
Access to personal or public transportation for job-related duties.

Other Qualifications

The qualifications listed below are preferred but not required to perform the essential duties of the position. The absence of these qualifications on a candidate's application does not preclude them from consideration.

An educator license or a bachelor's degree from an accredited college or university in education, library science, or related field.

Experience planning and executing lessons or programming for children (birth to eleven).

A combination of equivalent experience and/or education as determined by the Human Resources Office may be considered in lieu of minimum requirements.

COMPETENCIES
For successful performance in this position, the incumbent must demonstrate the following knowledge, skills, abilities, and behaviors.

Knowledge

Working knowledge of library classification systems.
General knowledge of children's literature.
Thorough knowledge of child development.

Skills

Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority.

Exceptional communication skills, both verbally and in writing, paired with a strong customer service background, and effective interpersonal skills.
Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving.

Strong research and analytical skills, including the ability to analyze quantitative and qualitative data, evaluate, and articulate recommendations with a strong focus on the best outcome for the community.

Project management skills to guide, manage, and direct projects in alignment with the Library's strategic plan.
Critical thinking skills to effectively analyze situations and solve complex or technical problems in a timely manner.
Accurate record-keeping and data-reporting skills to prepare and present [standard, technical, regulatory,] reports.
Intermediate level of technical proficiency skills, including computer applications and software such as Microsoft Office and Adobe Acrobat.

Abilities

Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone.

Ability to effectively make presentations to small and large groups of individuals, manage public speaking obligations, and successfully communicate with the general public.

Ability to learn and apply new technology in order to provide library services to the public.
Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor.
Ability to maintain a valid, state-issued driver's license.

Behaviors

Exhibit exceptional professionalism, tact, and decorum in all areas of work duties.
Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality.
Interact positively with a diverse group of individuals and work effectively both as part of a team and independently.
Embrace and actively promote an inclusive and equitable work environment.
Conduct all business and working relationships in an accurate, fair, equitable and highly ethical manner.
Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties
Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries.

Work with others in a positive and supportive manner to solve problems, generate ideas, and accomplish division and City goals.

Equipment, Instruments Or Machines

Machinery and equipment including computers, printers, cash register, photocopier, telephone, intercom system, scanners, and other standard and specialized office equipment.

Physical Factors

The physical demands described here are representative of those that must be met by any an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee regularly works in a public library and office environment.

An individual in this position is frequently involved in sedentary work, which requires sitting for the majority of the time.

This position occasionally walks, stands, stoops, kneels, crouches, crawls and exerts up to 10 pounds of force by lifting, carrying, pushing, pulling, or otherwise moving objects.

The employee is frequently required to see/observe, talk/speak and listen/hear; use their hands to finger, handle, feel or operate objects and equipment; repetitive arm, wrist, hand and eye movements are included.

There is frequent twisting, reaching, wrist turning and grasping. The employee may be required to climb or balance.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Hand-eye coordination is necessary to operate computers and various pieces of equipment. Employee is required to use cognitive ability to reason, analyze and verbalize thoughts and ideas.

Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials or tasks.

The employee will spend the majority of the working day inside speaking with other employees or members of the public.

Hours vary and may include some evening or weekend hours. The working conditions in the office are comfortable. The noise level is generally moderately noisy.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, or is responsive to the needs of the City of Janesville.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The City of Janesville, Wisconsin is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer