Sr. Director, Information Technology - Winston-Salem - Inmar

Description

The Sr. Director, Information Technology manages multiple teams focused on designated areas of Inmar's technology infrastructure, including customer-facing hosted and cloud environments. This role provides leadership in the design and implementation of complex infrastructure in support of customer needs. The Sr. Director provides thought leadership and strategic guidance to the teams to ensure they provide efficient and effective technical support and service to meet business needs.
Primary Accountabilities:

• Lead development and implementation processes for the designated IT systems and teams.
• Contribute to development, implementation and testing of business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Establish efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Oversee security of systems, networks, and enterprise information.
• Facilitate IT security audits or investigations.
• Develop and maintain relationships with external IT vendors and service providers.
• Coordinate multisite IT systems via enterprise resource planning (ERP).
• Provide guidance, technical service, and support to manager and team members.
• Assist in resolving the more advanced/complex infrastructure issues.
• Oversee work performed by the team.
• Responsible for all personnel functions related to direct reports.

Additional Responsibilities:

• Performs other duties as assigned
• Complies with all policies and standards

Required Qualifications:

• Bachelors in Computer Programming, Computer Science, or Information Systems required
• Masters preferred 10+ years 15+ years of related work experience, or any equivalent combination of experience and training/certification in software, hardware & technology applications required
• High-level of technical proficiency in a wide variety of technologies, including hands-on management of all technologies involved in the designated area
• Proficient in Visio or equivalent diagramming tool
• Proficient with G-Suite and Microsoft Office Suite
• Ability to plan, document and manage a project to completion

Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

• Use Hands to Handle Objects - Regularly
• Reach with Hands or Arms - Regularly
• Talk or Hear and Read Instructions - Regularly
• Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
• View Items at a Close Range - Regularly

Rarely: Job requires this activity up to 25% of the time
Occasionally: Job requires this activity between 25% - 50% of the time
Frequently: Job requires this activity between 50% - 75% of the time
Constantly: Job requires this activity more than 75% of the time
Individual Competencies

• Building Collaborative Teams: Develops, maintains, and reinforces alliances internally and externally to create a mutual benefit.
• Conflict Management: Develops solutions to complicated issues using abstract thinking in new or complex situations.
• Accountability: Entire organization
• Vision and Strategy: Division
• Urgency: Expertise in their discipline and understands these concepts in other disciplines.
• Influence: Function
• Business Acumen: Gains support for ideas within the team.
• Influential Communication: Handles organizational concerns via advanced problem-solving techniques requiring logic, sequential reasoning, and a methodical approach.
• Quality Management: Helps others manage departmental changes.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:

• Medical, Dental, and Vision insurance
• Basic and Supplemental Life Insurance options
• 401(k) retirement plans with company match
• Health Spending Accounts (HSA/FSA)

We also offer:

• Flexible time off and 11 paid holidays
• Family-building benefits, including Maternity, Adoption, and Parental Leave
• Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
• Wellness and Mental Health counseling services
• Concierge and work/life support resources
• Adoption Assistance Reimbursement
• Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.