VoIP & Unified Communications Specialist - Chicago, United States - RMantra Solutions Inc

Description

VoIP & Unified Communications Specialist

Job Opening

VoIP & Unified Communications Specialist at Scott AFB, IL .

Clearance:
Top Secret

Work Schedule: 100% Onsite. 24/7 operation

Job Responsibilities:
Conduct network and telecommunications system incident investigation.

Monitor DoD-wide voice/video support hardware and services (legacy and current offerings): Voice telephony switching on Unclassified and Classified networks, mobile flyaway kits, Voice Internet Service Provider (VISP), and Video Teleconferencing (VTC) systems.

Maintain, troubleshoot, document and repair network devices to include phone systems, call managers, VTC's, network infrastructure and trunk circuits.
Analyze network and telecommunications alarms and identify potential issues/solutions.
Identify, recommend, and implement simple solutions for smooth continuing operation of the DISN network as capacity needs change.
Conducts training of newly hired technicians.
Works under limited to no direct supervision.
Other job requirements as assigned.

Minimum Qualifications:
Proficiency in two or more of the following: TDM telephone switches, VoIP, Call Manager, VTC systems

Competency in two or more of the following devices/vendors: CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, Session Boarder Controllers (SBC), H.323 endpoints.

Ability to perform troubleshooting, configuration, and restoration of services across multiple platforms.
General understanding of IP and transport network topologies.
High School Diploma and 2-4 yrs of relevant technical experience.
Must hold Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) prior to start date.
Ability to participate in a 24/7 shift work environment, to include working nights and weekends.

Must have an active, in-scope US Top Secret Government issued security clearance, with the eligibility to obtain a Top Secret/SCI clearance upon offer award.

Due to the nature of the work and contract requirements, US Citizenship is required.
Desired Qualifications
Knowledge surrounding two or more of the following: Routers, Switches, PRI's, SBC, Video Gatekeepers, Network Monitoring Systems, and cryptographyoperation/configuration
Understanding of Session Initiated Protocol (SIP) messaging
Technical Control Facility experience.
Ticketing systems experience is a plus.
Network+, CCNA, JNCIA, and similar/relevant certifications are also desirable.
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