Infrastructure Project Manager - Dallas, United States - BuzzClan

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    Description
    BuzzClan is an elite business consulting firm collaborating to provide software, advisory and implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware and software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.


    Job Title:

    Infrastructure Project Manager Job Location:
    DownTown Dallas, TX onsite

    Job Tenure:

    Full Time Responsibilities and Duties:Core Infrastructure (Cloud and Physical):Lead the planning, deployment, optimization, and management of Azure cloud services to ensure high availability, performance, resilience, security, scalability, and cost-effectiveness.

    Provide technical expertise and guidance on infrastructure-related projects and initiatives, collaborating with technology teams to troubleshoot and resolve infrastructure issues promptly.

    Develop and maintain documentation, policies, and procedures related to core infrastructure work Operations:
    Manage and enhance the organizations network infrastructure, including LAN, WAN, and wireless networks, ensuring appropriate configuration, monitoring, and troubleshooting.
    Implement and maintain network security measures to protect against cyber threats and unauthorized access.


    Employee Experience:


    Lead efforts to enhance the overall employee experience through dedicated support teams, relevant technology solutions, policies, procedures, runbooks, and operational metrics.

    Implement and manage technologies that improve remote work capabilities and flexibility.

    Collaborate closely with executive management to understand and address specific technology needs, ensuring the availability and functionality of technology resources.

    Assist in the evaluation and selection of technology solutions, negotiate contracts, and manage vendor relationships to ensure quality service and cost-effectiveness.

    Collaborate with cross-functional teams to design and implement solutions aligned with business requirements and industry best practices.
    Serve as a strategic partner to business leaders, aligning infrastructure initiatives with organizational goals.
    Provide governance through appropriate metrics and KPIs to measure infrastructure performance and ensure alignment with business objectives.
    Manage a team of infrastructure professionals, providing leadership, mentorship, and performance management.
    Stay current with emerging technologies and industry trends, making recommendations for continuous improvement.
    Foster a collaborative and innovative culture within the team, promoting continuous learning and development.


    Requirements:
    Bachelors degree in computer science, engineering, or related field; advanced degree preferred.

    Minimum 8 years managing people in an infrastructure environment, with a focus on Microsoft Azure cloud services and Microsoft 365.Hands-on technical expertise in Microsoft Azure, Microsoft 365, Windows and Mac OS environments, enterprise networks, information security, and SQL Server.

    Strong technical expertise in networking, cloud computing, and helpdesk support.
    Proven experience leading and managing cross-functional teams.
    Excellent communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
    Strong leadership skills with a track record of managing successful teams.
    Strong problem-solving skills and ability to thrive in a fast-paced environment.

    Relevant certifications such as Microsoft Certified:
    Azure Administrator Associate or Microsoft 365 Certified: Messaging Administrator Associate are a plus.
    Experience in regulated environments, knowledge of risk management concepts, HIPAA regulations, SOC II standards a plus.
    Exceptional customer service orientation.
    Experience implementing and operating ITIL and IT governance processes.
    Strong process-oriented mindset and skill set.