Enrollment Specialist - Houston, United States - Kid's World Learning Center

Description

Job Description

Job Description
Enrollment Specialist

As an enrollment specialist for Kids World Learning Center, my job is to help parents navigate the enrollment process and ensure that their children are placed in a safe and nurturing environment.

To achieve this, I utilize a Childcare CRM (Customer Relationship Management) software to follow up with leads and work on converting them into enrollments.

Here are some of the key responsibilities that I have in this role:


Communicating with parents:

I am the primary point of contact for parents who are interested in enrolling their children in Kids World Learning Center.

I provide them with information about our programs, policies, and fees, and answer any questions that they may have.


Conducting tours:

I give parents a tour of our Kids World Learning Center facility, showing them our classrooms, playground, and other areas where their children will spend time.

During the tour, I highlight our curriculum, activities, and safety measures.


Completing enrollment paperwork:

Once a parent decides to enroll their child in Kids World Learning Center, I help them complete the necessary paperwork, including registration forms, health forms, and emergency contact information.

Managing waitlists:

If Kids World Learning Center is full, I maintain a waitlist of interested families and communicate with them regularly about openings and availability.

Managing leads:

The Childcare CRM software helps me manage leads that come through various channels, including website inquiries, phone calls, and walk-ins.

I input the information into the system and use it to track the status of each lead.


Following up with leads:

Once a lead is in the system, I use the Childcare CRM to follow up with them via phone calls, emails, and/or text messages.

I keep the lines of communication open and work to address any questions or concerns they may have about Kids World Learning Center.

Providing information:
The Childcare CRM software also helps me provide potential parents with relevant information about Kids World Learning Center. This includes details about our programs, curriculum, staff, and facilities.


Scheduling tours:

When a lead expresses interest in enrolling their child at Kids World Learning Center, I use the Childcare CRM to schedule tours and communicate details about the upcoming visit.

Converting leads to enrollments:
The ultimate goal of using the Childcare CRM is to convert leads into enrollments.

By staying in contact with leads, providing relevant information, and addressing concerns, I work to turn interested families into satisfied customers of Kids World Learning Center.

Overall, my goal as an enrollment specialist is to make the enrollment process as smooth and stress-free as possible for parents, while ensuring that their children are placed in a safe and nurturing environment where they can learn and grow at Kids World Learning Center. The use of the Childcare CRM software helps me to be more organized and efficient in managing leads, following up with them, and converting them into enrollments for Kids World Learning Center.

In addition to these duties, you would need to have excellent communication and organizational skills, as well as the ability to work well under pressure.

You would also need to have a good understanding of child development and the needs of young children, as well as the ability to work effectively with parents and guardians.

And various duties that are required to assist in the day to day operations of a daycare.


Many options to apply for this job.

• Apply in person Mon-Fri

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Kid's World Learning Center
16210 West Rd
Houston TX 77095