Merchandising Lead-3 - Irving, TX
1 month ago
Job summary
This position provides member service by acknowledging members and identifying their needs, assisting with purchasing decisions and resolving issues.
Responsibilities
- Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding self-service technology assisting members with purchasing decisions locating merchandise resolving member issues and concerns promoting the company's products servicesAssists management with supervision of associates in assigned area of responsibility by assigning duties communicating goals feedback training associates on processes procedures providing direction guidance to associates on Member Service approaches techniques ensure Member complaints are resolved according company guidelines ensuring compliance company policies procedures supporting Open Door Policy participating recruiting hiring scheduling promoting coaching evaluating AssociatesReceives stocks supplies merchandise distribution centers vendors throughout facility organizes maintains sales floor utilizing equipment merchandising completing paperwork logs documentation Company policies proceduresMaintains safety facility Company policies procedures conducting safety sweeps following forklift spotting handling disposing hazardous materials following steel standard guidelines correcting reporting unsafe situations managementEnsures maintenance sales floor merchandise presentation Company policies procedures properly handling claims returns zoning area stocking arranging organizing merchandise setting cleaning displaying product damaged goods fragile high-shrink signing pricing merchandise according Company policies procedureIdentifying shrink damages securing fragile high-shrink merchandiSizing food quality ensuring product rotation code dating recalls sanitation standards followed Company policies procedure merchanding categories stocking cleaning departmentsOversees picking staging club pick-up orders day ensuring products selected staged accordance companypolicy practicesDemonstrates promotes supports compliance compaany Standards ethics integrity explaining guiding demonstrating how apply these executing business process practices implementing action plans using Open Door Policy assisting managment correcting ethical compliancissues problemsLeads participates teams using sharing resources Information tools determining customer neeeds business priorities coordinating executing work assignments prviding advice feedback support timelines work quality achieved modeling helping others adapt change new challengess Respect Individual Embracing differences people cultures ideas experiences workplace associate feel seen supported connected culture belonging creating opportunities all associate thrive perform helping attract best talent Respect Individual Work team build strong trusting relationships communicates impact energy positivity motivate influence Strengthen team help developing mentoring recognize contributins accomplishmenets Act Integrity Maintaining highest standards integritiy Compliance models Walmart values foster culture holding oneself other accountable supporting Walmarts goal regenerative compnay making positive impact associaties customers world around usAct Integrity Acts selfless consistently humble fair transparan Serve Customers Members Deliver results putting customer firstServe Customers Members Makes decision based reliable informaton balances short long-term priority consider own work impacts teams ability deliver purpose stakeholders Strive Excellence Displays curiosity desire learn takes calculated risks demonstrates courage resilence Strive Excellence Drives continuous improves open uses new technologies skills supports others changeto help colleagues continously develop their skills
Job description
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