-
Concentrix Oklahoma, United States Full timeDescription · We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. · We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major secto ...
-
Data Center Engineer
1 day ago
TWO95 International Edmond, United StatesJob Title: Data Center Engineer · Location: Oklahoma City, Oklahoma (Hybrid Role) · Type: Fulltime · Requirements · Responsibilities:Maintain internal network structure of a data center by managing routers and keeping them running · Install, configure, and maintain switches, ser ...
-
NOC Engineer Tier III
3 days ago
Genesis10 San Francisco, United States PermanentGenesis10 is seeking a NOC Engineer Tier III for our client in the Internet Services Provider Industry. This is a Full Time/Perm opportunity. · Description · The NOC Engineer Tier III will be responsible for training the Network Operations Center and provid ...
-
Mechanical Drafter
21 hours ago
HCLTech Oklahoma City, United StatesAbout us : HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with cli ...
-
Design Engineer
6 hours ago
HCLTech Oklahoma City, United StatesAbout us : HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with cli ...
-
Mechanical Drafter
3 weeks ago
HCLTech Oklahoma City, United StatesAbout us : HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with cli ...
-
Project Structural Engineer
2 weeks ago
Olsson Oklahoma City, United States Paid WorkCompany Description · We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible. · Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to ...
-
Design Engineer
3 weeks ago
HCLTech Oklahoma City, United StatesAbout us : HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with cli ...
-
Network Operations Manager
4 weeks ago
System Soft Technologies Oklahoma, United StatesNetwork Operations Manager · This company is looking for LOCAL individuals in the Oklahoma City, OK area ONLY at this time. · This will be Hybrid in OKC. · Direct Hire · **A true Network Operations Manager, not a Network Center Operations (NOC) Manager. Enterprise Network Manag ...
-
Building Engineer
2 weeks ago
InsideHigherEd Oklahoma City, United StatesPosition Details · Req ID: · req17485 · Position Title: · Building Engineer · Position Type: · Staff Full-Time · OSU Campus: · Tulsa - Center for Health Sciences/OSU Medicine · Department: · Facilities Management · Location Address: · 1111 W 17th St · Tulsa, Oklahoma, 74107 · Uni ...
-
Chief Flight Instructor
2 weeks ago
InsideHigherEd Oklahoma City, United StatesPosition Details Req ID: req16593 Position Title: Chief Flight Instructor Position Type: Staff Full-Time Position Number: AS9626 OSU Campus: Stillwater Department: EDUCATIONAL STUDIES Location Address: · Oklahoma State University · Stillwater, Oklahoma, 74078 · United States Hir ...
-
Budget Analyst
3 weeks ago
InsideHigherEd Oklahoma City, United StatesOrganization · OU Health Stephenson Cancer Center is Oklahoma's only National Cancer Institute (NCI)-Designated Cancer Center, and one of only 72 NCI-Designated Cancer Centers in the United States. This highly competitive accreditation ensures that our patients receive the highes ...
-
InsideHigherEd Oklahoma City, United States Faculty Jobs ,Associate/Full Professor and Department Chair, Department of Occupational and Environmental Health · Location: · Oklahoma City · Open Date: · Feb 2, 2024 · Description: · The Ideal Candidate: Whether a seasoned scholar, newly-established researcher, or multidisciplinary environme ...
-
Senior Electrical Engineer
3 weeks ago
Cox Enterprises Oklahoma City, United States Full timeJob Description · As a Senior Electrical Engineer for Cox Automotive, you will perform a variety of complex engineering duties to design, plan, and oversee the development of electric/electronic devices and systems applied to servicing EV batteries.This position requires applica ...
-
InsideHigherEd Oklahoma City, United States Executive Administration Jobs ,Executive Director of the Joint Institute for the Future of Health · Location: · TBD · Open Date: · Mar 21, 2024 · Description: · Executive Summary The University of Oklahoma (OU) Norman Campus and its Health Sciences Campus in Oklahoma City are launching a new Joint Institute fo ...
-
Health Data Science Program Manager
2 weeks ago
InsideHigherEd Oklahoma City, United States Administrative Jobs ,Position Details Req ID: req17440 Position Title: Health Data Science Program Manager Position Type: Staff Full-Time Position Number: AS8785 OSU Campus: Stillwater Department: Dean of Business Administration Location Address: · Stillwater, Oklahoma, 74078 · United States Hiring ...
-
Farm Hand I
2 weeks ago
InsideHigherEd Oklahoma City, United StatesPosition Details Req ID:req17803 Position Title:Farm Hand I Position Type:Staff Full-Time Position Number:BS9577 OSU Campus:Stillwater Department:Field & Research Services Unit Location Address: 139 Ag Hall, Stillwater, OK 74078 Hiring Supervisor:Chris Richards Hiring Range: · (C ...
-
Product Risk Manager
2 weeks ago
Drägerwerk AG & Co. KGaA Oklahoma City, United StatesResponsible for product and/or system safety risk management activities and deliverables throughout the product life cycle in accordance with internal processes and external standards.Implements the risk management process throughout the development cycle, ensuring that risks are ...
-
InsideHigherEd Oklahoma City, United StatesTenure Track Faculty Positions at the Health Promotion Research Center · Location: · Tulsa Campus or Oklahoma City Campus · Open Date: · Nov 6, 2023 · Description: · The TSET Health Promotion Research Center (HPRC; ) at the NCI Designated Stephenson Cancer Center (SCC) at the Un ...
-
Agriculturalist
2 weeks ago
InsideHigherEd Oklahoma City, United StatesPosition Details Req ID:req17348 Position Title:Agriculturalist Position Type:Staff Full-Time Position Number:BS9624 OSU Campus:Stillwater Department:Field & Research Services Unit Location Address: 139 Ag Hall, Stillwater, OK 74078 Hiring Supervisor:Bart Frie Hiring Range: · (Co ...
Professional Services Contact Center Engineer - Oklahoma City, United States - RingCentral
Description
Professional Services Contact Center Engineer-(Front end)Job Type:
Full Time
Location:
Remote, anywhere in the U.S.
Department:
Implementation
Say hello to possibilities.
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software.
We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We're expanding our Global Service and Support Team to make sure we stay ahead of the competition.Job Description:
The Professional Services Contact Center Engineer at RingCentral will play a key role in planning and development, functions of the contact center, and our white gloved partner NICE CXone.
This role will drive implementation of NICE CXone Studio and Central functionality within new Contact Center ACD designs and training.
To succeed in this role you must have experience in:TECHNICAL
Seeking individuals with contact center experience as a team lead, supervisor or manager interested in expanding their experience into a technical role
Technical training program will be offered based on the individual's interests
Providing technical configuration for IVR specific to NICE CXone Studio programming
Consulting, Design, and development of IVR integrations
Providing process, data and object modeling in a variety of application and database environments.
Providing database design, development, and enhancement, as well as management and coordination of changes to existing CRM applications
Providing assistance to technical architecture, analysis, design, development, and enhancement
MS office knowledge (excel, project plans, smartsheet, Visio)
BUSINESS
Presenting a professional image in conduct, attitude, and attire
Assisting with the development of client information management standards and evaluation of technology trends
Bonus Experience:
Contact center operational experience
Contact Center software solution experience
Familiarity in industry leading contact center technologies
NICE CXone experience
Desired Qualifications:
Strong trouble shooting and problem-solving skills
Excellent communication (Written and Verbal) interpersonal skills
Desired personal profile:
analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter
Bonus Qualifications :
BS/BA in technical (e.g., Computer Science/Information Systems) field or equivalent work experience required.
Cloud experience
JavaScript and API software development skills highly desirable
API software development skills with experience using the RESTful/SOAP web services
Proficiency in one or more of the following programming languages JavaScript, Java, Python, PHP
Relational Database experience
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Flexible PTO
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral's Global Service and Support team
leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily.
As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means.
RingCentral's work culture is the backbone of our success.And don't just take our word for it:
we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location
Bottom line:
We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc
(NYSE:
RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform.
More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.
RingCentral is headquartered in Belmont, California, and has offices around the world.RingCentral is an equal opportunity employer that truly values diversity.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more The salary may vary depending on your location, skills, and experience.
#J-18808-Ljbffr
