Help Desk Specialist - Corona - Beat

    Beat
    Beat Corona

    1 week ago

    Description

    Locations: NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center th St, Norco, Ca 92860)

    Clearance: Secret

    Certifications: CompTIA Security + CE (* must adhere to M CWF Requirements - IAT Level II)

    Requirements:

    • a high school degree, or a GED, and three (3) years of relevant experience in system administration and experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR
    • a bachelor's degree in a relevant field, OR
    • a master's degree in a relevant field.

    Roles and Responsibilities:

    • Experience with Incident management, Problem management, Knowledge management.
    • Ability to follow established protocols and procedures and apply industry best practices.
    • Communicate clearly, both orally and in writing, in English.
    • Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations.
    • Coordinate with the appropriate management levels, as required by applicable policies or procedures.
    • Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking.
    • Experience providing scheduled and ad-hoc technical presentations to various audiences.
    • Experience in conducting training for IT applications.

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