- Senior Ft.
- Senior Ft.
- Seniorwill provide end user desktop support services for approved desktop applications and Host Based Security System Services.
-
Help Desk Support Service Specialist
1 week ago
General Dynamics Information Technology Fort Belvoir, United StatesHelp Desk Support Service Specialist - Intermediate - TS/SCI required · Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll ...
-
Help Desk Support Service Specialist
4 days ago
General Dynamics Information Technology Fort Belvoir, United StatesHelp Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be ...
-
Junior Helpdesk Support Services Specialist
3 weeks ago
Chenega Corporation Fort Belvoir, United StatesJunior Helpdesk Support Services Specialist · Ft. Belvoir, VA Join our Talent Network · Junior Helpdesk Support Services Specialist · Ft. Belvoir, VA C-CHR-24-047 · TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP s ...
-
Help Desk Support Service Specialist
1 week ago
General Dynamics Information Technology Fort Belvoir, United StatesReq ID: RQ176332 · Type of Requisition: SCA · Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph · Job Family: SCA · Skills: · Help Desk Support,Information Technology (IT) Systems,Troubleshooting · Experience: · 7 + years of related experience · US Citizenship Re ...
-
Enterprise Service Desk Specialist
1 week ago
Apex Systems Fort Belvoir, United StatesApex Systems has several openings for TS/SCI Service Desk Specialist to work onsite in the Fort Belvoir, VA area (closer to the Alexandria, VA side). · TS/SCI Clearance (active) · CompTIA Security+ CE certification (current) · Hours of operation: M-F 6 am-6 pm EST (there are 2 sh ...
-
Helpdesk Support Services Specialist
3 days ago
Chenega Corporation Fort Belvoir, United StatesHelpdesk Support Services Specialist - Senior · Ft. Belvoir, VA Join our Talent Network · Helpdesk Support Services Specialist - Senior · Ft. Belvoir, VA C-CHR-24-048 · TheHelp Desk Support Services Specialist – Seniorwill provide end-user desktop support services for approved de ...
-
Help Desk Support Service Specialist
4 days ago
General Dynamics Fort Belvoir, United StatesResponsibilities for this Position · Location: USA VA Fort Belvoir - Fort Belvoir (VAC053) · Full Part/Time: Full time · Job Req: RQ176332 · Type of Requisition: · Regular · Clearance Level Must Currently Possess: · Top Secret/SCI · Clearance Level Must Be Able to Obta ...
-
CYS Services Program Specialist NF-04
2 weeks ago
Defense Logistics Agency Fort Belvoir, United StatesSummary This position is located at DLA Fort Belvoir, Virginia. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Note: In accordance with curr ...
-
Documentation Specialist
2 weeks ago
General Dynamics Information Technology Fort Belvoir, United StatesDocumentation Specialist - Senior - TS/SCI required · Transform technology into opportunity as a · Documentation Specialist - Senior · with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovatio ...
-
Graphic Specialist
2 weeks ago
General Dynamics Information Technology Fort Belvoir, United StatesGraphic Specialist · - TS/SCI required · Transform technology into opportunity as a · Graphic Specialist · with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part ...
-
Physical Security Specialist
1 week ago
General Dynamics Information Technology Fort Belvoir, United StatesPhysical Security Specialist · Administers and coordinates the physical security activities for a classified space or SCIF to ensure compliance with government regulations · Develops access control and/or physical security inspection reports · Experience with all aspects of class ...
-
Network Engineer Senior
2 weeks ago
General Dynamics Information Technology Fort Belvoir, United StatesNetwork Engineer Senior - TS/SCI required · Transform technology into opportunity as a · Network Engineer · Senior · with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meani ...
-
Security Specialist
2 weeks ago
Tulk LLC Fort Belvoir, United StatesJob Description · Job DescriptionTULK is seeking applicants who can provide security expertise, guidance, consultation, facilitation, and leadership in all security related functions pertaining to: personnel security; industrial and physical security; computer investigation and a ...
-
Resident Specialist
2 weeks ago
The Michaels Organization Fort Belvoir, United StatesOur business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen. · The Resident Specialist, pre- ...
-
Nuclear Specialist
2 weeks ago
Bluehawk Fort Belvoir, United StatesOverview · BLUEHAWK, LLC is a professional services firm providing intelligence, information technology, language, and training services to the U.S. Government and commercial entities with objectives to protect and defend our nation, citizens, natural resources, critical Infrastr ...
-
Resident Specialist
2 weeks ago
The Michaels Organization Fort Belvoir, United StatesOverview · Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen. · The Resident Speci ...
-
Nuclear Specialist
2 weeks ago
Bluehawk Fort Belvoir, United StatesBLUEHAWK, LLC is a professional services firm providing intelligence, information technology, language, and training services to the U.S. Government and commercial entities with objectives to protect and defend our nation, citizens, natural resources, critical Infrastructure, fre ...
-
Nuclear Specialist
2 weeks ago
Bluehawk LLC Fort Belvoir, United StatesOverview · BLUEHAWK, LLC is a professional services firm providing intelligence, information technology, language, and training services to the U.S. Government and commercial entities with objectives to protect and defend our nation, citizens, natural resources, critical Infrastr ...
-
Coordinator, Residential Services
2 weeks ago
New Hope Housing Inc Fort Belvoir, United StatesJob Description · Job DescriptionPosition: Coordinator of Residential Services · Reports to: Director, Residential Services · Supervises: Resident Services Specialists · Summary of Position: · The Coordinator of Residential Services is a full-time exempt position and is respons ...
-
Nuclear Specialist
4 weeks ago
Leidos Fort Belvoir, United States**Description** · Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work includes addressing some of the most complex problems in defense, healthcare, government, ...
Helpdesk Support Services Specialist - Fort Belvoir, United States - Chenega MIOS SBU
Description
Helpdesk Support Services SpecialistDuties and Responsibilities:
Receive customer trouble tickets and service requests for desktop support.
Respond to service requests, enter them into the ticketing system, and acknowledge the request to the customer.
Manage ticketing system, by ensuring that tickets have been assigned, and staff coverage is available.
Diagnose and correct problems with hardware such as personal computers (PCs), printers, scanners, plotters, card readers, tablets, and other peripherals.
Troubleshoot and resolve service requests. If the request cannot be resolved, escalate the ticket to the appropriate Task Lead.Coordinate with other Desktop Support teams for support with any baseline applications and services, as well as all system imaging.
Coordinate problem resolution with other groups and outside organizations, including other support contractors and hardware and software vendors.Build new systems or the bulk imaging of approved operating systems, baseline software applications, and required security patches.
Install encryption systems used to protect the data of portable systems such as laptops.
Identify and install required drivers.
Manage Active Directory and Networks, including adding systems or users, resetting passwords, diagnosing login problems, and identifying the source of a problem as a group policy or network.
Resolve service requests and user incidents for VoIP through remote administration actions (troubleshooting, repairing) that do not require touch labor.
Install, diagnose, and correct problems with desktop software, including but not limited to Microsoft Office Professional, Microsoft Outlook, Internet Explorer, Adobe Acrobat Professional, Tumbleweed Desktop Validator, and Active Client.
Ensure systems are configured in accordance with DoD-published Security and Technical Information Guides (STIGs).Work with System Administrators and Database Administrators to install, configure, troubleshoot, and support applications configured with a server-side License Manager or Relational Database Management System (RDBMS).Ensure no system changes are implemented without an approved change request from the Configuration Control Board (CCB).
Respond and support HBSS, ACAS, SIPRNET, and VTC services as required.Coordinate with Information Assurance functional leads in support of HBSS services.
Contribute to SharePoint library.
Follow all policies, procedures, and regulations.
Support the creation of SharePoint accounts.
Provide oversight/training of junior staff as required.
Maintain currency on technology and service capabilities.
Other duties as assigned.
Minimum Qualifications:
Bachelor's degree in a related field and 5+ years of relevant experience.
Combination of experience and training may be used in lieu of a degree.
Possess Baseline and Full Computing Environment Certifications for IAT-I IAW DoD M and BBP 05-PR-M-0002.
Microsoft 365 Certified:
Modern Desktop Administrator Associate Certification required.
Secret clearance Tier 5 investigation required. Join our Talent Network