- Hires and provides orientation for new Care Assistants; ensuring that staffing levels are maintained
- Evaluates medication orders and translates them for Medication Services Technicians and residents as needed
- Participate in Pathways of Purpose philosophy, knowledge of the program, and functional engagement during workday.
- Supervises and evaluates assistants on all shifts, providing counseling and written disciplinary and/or corrective action when needed
- Provides in-service training for resident assistants on a routine basis and one-to-one training as needed
- Assesses potential residents for appropriateness prior to move-in and provides on-going written assessments of all residents
- Develops and maintains Care/Service Plans for each resident, updating as diagnosis/condition changes
- Creates and maintains resident care communication system to ensure quality care on each shift
- Manages electronic reporting system, occurrence and situational reporting and Medication Administration Records
- Monitors centrally stored medication system
- Manages employee uniform/scrub program
- Develops resident care policies and protocols as needed
- Monitors resident rooms, dining room, living room, attendant station, bathing rooms and medication rooms ensuring they are clean and orderly
- Monitors supplies on hand, including linens and towels and orders as necessary
- Provides first aid to residents when needed
- Communicates with physicians and families on resident's change of condition or incident
- Accepts physician orders or order changes for medication or treatment, calls orders to pharmacy
- Assesses residents for needed medical intervention and arranges medical visits to doctor's offices or emergency room
- Maintains current resident emergency records with up-to-date information
- Monitors the emergency call system and ensures staff responds appropriately
- Supervises resident meals and monitors for appropriate diets
- Assists with emergencies and with safety instructions for residents such as fire drills, etc.
- Maintains current knowledge of state and local regulations, ensuring community compliance
- Answers telephones, assists visitors and gives tours to prospective residents
- Performs duties as manager on duty on a rotating basis
- Conducts work tasks safely and in compliance with the community safety program
- Provides effective and courteous service to all residents, guests and co-workers
- Performs other related essential duties as required
- Attend in-service training and workshops and meetings as required.
- Promote and protect the rights of each resident
- Provide high performance leadership and management of team to support the achievement of community and corporate performance goals. Observe and effectively manage the culture of the team
- Create an environment for team members that honors, respects and values individual opinions and suggestions; demonstrate fair treatment and ethical business practices; support development and reward achievement
- Communicate performance standards to team; observe, measure and evaluate performance to ensure standards are achieved; conduct regular performance observation, assessment and discussion with team members
- Communicate information that supports team and company performance and communicate reasons for decisions
- Ensure quality recruiting, hiring, development and retention practices that support company procedures and standards
- Administer compensation, rewards and recognition that support individual and team performance toward achieving shared goals
- Perform various related essential duties as required by the vice president or by the Anthem home office
- Participate in team activities, meetings and practices
- Actively build productive relationships with others
- Practice "conversations for action" to understand and meet internal and external customer conditions of satisfaction This includes but is not limited to:
- Identifying key customers and department interdependencies and setting up regular conversations that build strong partnerships and actions toward a shared outcome
- Conducting regular meetings with team members, colleagues and customers that address actions, concerns, possibilities and planning
- Display ability and willingness to contribute to team by communicating effectively and consistently; follows team rules and procedures; participates in team decision making and problem solving; and offers new ideas and suggestions to maximize team performance
- Engage in conversation to understand the conditions of satisfaction of job duties:
- Identify shared understanding of desired outcomes
- Initiate regular conversation to ensure outcomes are met
- Display behavior that supports the Anthem mission, vision, values and policies
- Consistently perform position responsibilities in a professional and ethical manner
- Build knowledge and remain current on information, results and/or news related to the clients' business that may impact revenue generation, quality of care or the business and professional relationship with the client
- Pursue job-related professional development
- Monitor own work performance and adjust; seek help as needed to fulfill job duties
- Understand and follows company and department policies and procedures
- Understand and adhere to all laws governing team member and resident rights
- Protect confidential information of team members, residents and vendors
- Conduct work tasks safely and according to the community safety program
- Show eagerness and flexibility completing other duties as assigned.
- Current and valid Nursing License
- First Aid and CPR certification
- Criminal record clearance or criminal record exemption, as required by law
- Health evaluation to ensure ability to perform duties of the position and the absence of any communicable disease, including tuberculosis and CXR clearance.
- Valid Driver's License with a clean driving record, and free of restrictions or limitations
- Infectious disease control policies
- Personal hygiene and cleaning procedures and the use of cleaning materials
- Policies and procedures concerning resident care and of administering the procedures correctly
- Record keeping duties that must be performed regarding residents
- Prospect evaluation methods
- Principles of organization and functions of a retirement community
- Motivation and coaching team members
- Procedures for monitoring budgets
- Modern office practices and procedures
- Typing, word processing, telephone etiquette and procedures and use of standard office equipment
- Terminology used within the department
- Computer software skills including: Microsoft Office, Word, Excel, PowerPoint and community lead data base program
- Keep current knowledge and required certifications for quality care and services mandated by federal and state law and other regulating agencies
- Ability to operate a variety of automated machines including a copier, personal computer, typewriter and fax machine
- Ability to coordinate hands and fingers in performing typing or data entry; may require the ability to coordinate hands, arms and legs in order to walk and drive an electric cart
- Ability to exert light physical effort in sedentary to light work involving sitting most of the time; but may involve walking or moving from one area to another or standing for periods of time
- Ability to exert a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
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Clinical Services Director - Wichita, United States - Chisholm Place
Description
GENERAL STATEMENT OF POSITION:
Under limited supervision, is responsible for all aspects of resident care including initial and ongoing assessments; hiring, training, supervising, managing and coordinating resident Care Assistants.
REPORTS TO:
Executive Director
ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned.
Work Duties
MINIMUM TRAINING AND EXPERIENCE:
A minimum of three years of experience in a senior living community; a minimum of three years of experience in a management/supervisory position; a bachelor's degree in nursing or a related field may be substituted for three of the years of experience; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities
CERTIFICATION AND CLEARANCE REQUIREMENTS:
Knowledge of:
Physical Requirements:
Job Type:
Full-time
Pay:
$75, $80,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Healthcare setting:
Assisted living facility
Schedule:
Day shift
Work Location:
In person
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