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Poway

    Phlebotomist I - Poway, United States - ICONMA

    ICONMA background
    Description

    · Responsible for all PSC (Patient Service Center) front office duties.

    · Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies. May provide support at several locations.

    · Represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.

    · Draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

    · The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

    · Demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

    · Under the direction of the area supervisor, perform daily activities accurately and on time.

    · Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

    · Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

    · Maintains required records and documentation.

    · Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.


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