Business Systems Specialist_Customer Experience - Lancaster - ECORE International

    ECORE International
    ECORE International Lancaster

    21 hours ago

    Description

    At Ecore International, we transform reclaimed rubber into innovative performance surfaces that protect people and the planet.

    Our products power everything from playgrounds and gyms to hospitals, courts, and even rockets-helping people in motion be their strongest healthiest selves.



    As a high-growth sustainability-driven company, we're leading the way in circular innovation by keeping rubber out of landfills and turning waste into wellness safety and performance.

    We're excited to find individuals who are eager to be part of a team that's driving global impact through innovation sustainability and purpose.
    Job Summary:

    The Business Systems Specialist supports the day-to-day effectiveness improvement and adoption of systems processes used across Customer Experience (CX) Sales Operations This role collaborates closely with technology system users cross-functional partners to gather requirements document workflows support enhancements ensure data accuracy The Specialist recommends process improvements coordinates system changes supports communication training needs related technology updates

Cross-Functional Coordination
    Partner with technology business stakeholders to support medium-complexity projects enhancements process changes Facilitate requirements sessions process mapping activities user feedback discussions Coordinate change management activities communications readiness training support
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This role is ideal for someone who enjoys connecting People Process Technology make work easier more efficient consistent teams

Duties Responsibilities:

Business Systems Support
  • Contribute CX Sales Operations systems roadmap documenting needs identifying improvement opportunities helping evaluate potential solutions Translate business requirements clear documentation technology project teams Support testing validation rollout system enhancements fixes
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  • The Business Systems Specialist supports the day-to-day effectiveness, improvement, · and adoption of systems and processes used across Customer Experience (CX) · and Sales Operations.This role collaborates closely with technology, system users, · and cross-functional partners t ...

    Lancaster

    1 month ago

  • Work in company

    Business Systems Specialist_Customer Experience

    Only for registered members

    The Business Systems Specialist supports the day-to-day effectiveness, improvement, · and adoption of systems and processes used across Customer Experience (CX) and Sales Operations. · This role collaborates closely with technology, system users, and cross-functional partners to ...

    Lancaster Full time

    1 month ago

  • Work in company

    Business Systems Specialist_Customer Experience

    Only for registered members

    Hybrid- Lancaster · Job Summary:  · The Business Systems Specialist supports the day effectiveness, improvement, and adoption of systems and processes used across Customer Experience (CX) and Sales Operations. This role collaborates closely with technology, system users, and cros ...

    Lancaster, PA, USA

    2 hours ago

  • Work in company

    Business Systems Specialist_Customer Experience

    Only for registered members

    The Business Systems Specialist supports the day effectiveness, improvement, and adoption of systems and processes used across Customer Experience (CX) and Sales Operations. · This role collaborates closely with technology, system users, and cross-functional partners to gather re ...

    Lancaster, PA

    1 month ago

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