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    IT Field Technician - San Jose, United States - HeartCentrix

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    Description

    Infrastructure Support Technician

    We are looking for an enthusiastic Infrastructure Support Technician to join our team. In this role, you will play a key part in providing basic technical support in infrastructure services while gaining hands-on experience and knowledge in infrastructure projects. As part of our team, you will collaborate with team members to ensure smooth day-to-day operations and assist in developing and maintaining infrastructure documentation.

    Description:

    • Provide basic technical support in infrastructure services, assisting with routine tasks.
    • Participate in infrastructure projects and tasks to gain hands-on experience and knowledge.
    • Support basic monitoring and routine troubleshooting of infrastructure systems.
    • Work with team members to address infrastructure-related needs and day-to-day operations.
    • Assist in the development and maintenance of infrastructure documentation.
    • Show eagerness to learn and grow in a technical role.
    • Develop foundational technical skills and knowledge.
    • Follow established best practices and standards in infrastructure service delivery, under supervision.

    Basic Qualifications:

    • Typically, 2+ years of relevant work experience
    • A strong desire to gain experience in infrastructure technology analysis
    • A continuous learner that stays abreast with industry knowledge and technology

    Other Qualifications:

    • Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus

    If you are passionate about technology and eager to further your career in infrastructure support, we would love to hear from you.


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