RTS-Supervisor (Ready To Serve) - Memphis, United States - Riviana Foods

Description

Welcome to Riviana Foods Inc. While you may not know us by our company name, you grew up loving our brands many of which have been your favorite's for over 100 years.

We are America's largest processor, marketer and distributor of branded and private label rice products. Our portfolio includes over 20 trusted brands with more than 500 products widely distributed in many countries around the world.

Riviana brands are well known for their quality and excellence and the company is committed to providing the most wholesome products on the market today, leading the rice industry in innovation, and providing high-quality products you can be proud to serve your family.

Our global reach is an important factor in Riviana's success. As a wholly-owned subsidiary of Ebro Foods, S.A., the world leader of the rice sector, we take a world view of the rice business and draw upon the global resources of our parent company.

For a detailed look at our rice portfolio, click on this link -

Role Summary

This role has the blended accountability to leading hourly associates and for planning and managing supplies in order to meet required key performance indicators (KPI) for assigned work area and achieving stated targets for safety, quality, value, and cost (S,Q,V,C).

As a Supervisor, you will provide a key support role for management and the long-term business strategy of shelf stable product lines.

Responsible for ensuring that State and Federal guidelines are followed on the production floor and throughout the retort operation, helping drive production activities for accurate product formulations, processing methods and protocol for quality and food safety.

Key Role Responsibilities

• Coordinate resources, oversee, and monitor execution of department objectives
• Ensure compliance with all internal and external procedures and regulations
• Communicate audit findings to Operations Management that accurately report results
• Execute capital and facility improvements, including installation and operation of pilot equipment and full scale retort processing and packaging equipment
• Produce products according to recipes and processes provided; ensure results are properly documented and statistically sound
• Educate and train employees in S,Q,V, C principles and application in role
• Partner with respective departments (e.g. marketing, quality, operations, engineering) to deliver on project commitments
• Plan and schedule employee development activities that are designed to assist employees in meeting performance requirements
• Identify and address employee and HR issues; Maintain general understanding of bargaining agreement
• Coordinate resources, control resource costs in line with operating budget
• Provide input to operating budget
• Operate and adhere to budget standards regarding staffing and overtime costs and materials usage
• Track work area standards to budget and explain variances to plan; Recommend corrective action
• Identify and implement continuous improvement actions and opportunities
• Monitor results against work area goals that have been set for the Quality team
• Analyze processes, systems, equipment and performance trends across work areas
• Recommend actions required to make improvement

Education
College degree preferred - BS Food Science or related work experience or coursework and/or continuing education in food safety and/or shelf-stable food processing and sanitation

Experience

• Prefer candidate with retort experience in a food environment
• Strong technical background with experience in processing of LACF products
• 2-3 years' prior related supervisory experience, preferred in the food industry
• Documented food processing HACCP experience

Knowledge/Skills/Ability

• Technical skills in equipment operation and maintenance
• Understand Good Manufacturing Practices (GMPs) for food plants
• Understand and able to troubleshoot all activity, systems and processes under supervision
• Understand and properly utilize all lab testing equipment and production equipment

COMPETENCIES

CORE

Results Orientation

• Focuses on meeting or exceeding goals. Achieves superior performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback, and addressing performance problems and issues promptly

Teamwork

• Works cooperatively with others as a team to achieve goals. Enables other groups to work as a cohesive team

Continuous Improvement

• Initiates, supports, and implements changes that lead to continual improvement of performance

Communication

• Clearly conveys information, on time, to those who need it, so that the audience understands and retains it. Actively listens to ensure own understanding

Commitment to Quality

• Ensures work and information are complete, accurate, and meet all specified standards

Personal Credibility

• Demonstrates concern that one be perceived as responsible, reliable and trustworthy

LEADERSHIP

Initiative

• Identifies what needs to be done and does it before being asked or required to

Influencing Others

• Gains others' support for ideas, implementing solutions, and achieving goals

Problem Solving

• Uses a logical, systematic approach to resolve problems

Strategic Focus

• Plans, makes decisions, and takes actions that support a long-range goal or vision that supports the company's competitive position

Riviana Foods Inc. is an Equal Opportunity Employer and is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of actual or perceived race, color, creed, ancestry, religion, sex, national origin, age, military/veteran status, disability, predisposing genetic characteristic, marital status, sexual orientation/gender identity, citizenship where legally permitted to work, or any other protected category under federal, state or local law, regulation or ordinance. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.

An Equal Opportunity Employer - M/F/D/V