Sales Floor Assistant - Larkspur, CA, United States - Shoppe Amber Interiors

Description

The sales associate operates with a client-first mindset in a teamwork-oriented space, creating a welcoming environment for all clients and providing best-in-class customer service.

They deliver consistent results, utilizing the tools at their disposal to build lasting relationships and drive revenue for their store.

• Client-first focus, providing a best-in-class customer experience, whether in-store or via phone/email.
• Consistent clienteling utilizing the tools provided, driving customer retention and revenue.
• Properly execute all daily operational needs, communicating any rollover as needed.
• Accurately ring purchases at the point of sale in a timely manner, offering pertinent information to clients as they check out.
• Ensure product is displayed in accordance with visual merchandising standards.
• Retain accurate product knowledge, including where to find necessary information to relay to clients, as needed.
• Support manager in one-off tasks, as needed.
• Provide feedback with a client-first mindset to manager, as needed.

• 2+ years of retail experience, preferably in home decor or interiors.
• Consistently delivers outstanding customer service throughout all communication channels.
• A team player who thrives in a collaborative environment.
• Shows strong styling and merchandising skills with an eye for detail.
• Strong internal and external communication skills, both verbal and written.
• Strong problem solving skills, including the ability to troubleshoot.
• Knowledge of Microsoft Office Suite and Google Drive preferred. Knowledge of Shopify POS, Netsuite, Slack, Gorgias, and Endear a plus
• Must live in the Marin area and have dependable transportation.
• Ability to lift and mobilize large items, up to 50 lbs. while utilizing appropriate equipment and safety techniques.
• Be able to have a flexible schedule with the ability to work weekends.