Receptionist - Media - County of Delaware, PA

    County of Delaware, PA
    County of Delaware, PA Media

    3 days ago

    Default job background
    Description

    Receptionist for Public Defender Office

    The Receptionist is the first point of contact for clients and visitors to the Public Defender's office, answering phone calls and facilitating meetings with staff.

    Key Responsibilities:

    • Welcome visitors and provide information about relevant social services or government agencies
    • Answer phone calls, direct callers to the appropriate staff, and provide authorized information
    • Keep records of calls and visitor interactions
    • Assist with administrative tasks as needed

    Requirements:

    • High school diploma or equivalent
    • Prior customer service experience in a high-volume setting
    • Strong verbal and written communication skills, with Spanish fluency preferred
    • Able to multitask, prioritize, and manage time efficiently

    Preferred Skills:

    • Strong problem-solving abilities to address client inquiries and office issues
    • Organizational skills to manage multiple tasks, prioritize effectively, and maintain accurate records

    Technical Requirements:

    • Proficiency in Microsoft Applications (Office, Word, Excel, PowerPoint, Outlook, Teams)

    Physical Demands:

    The Receptionist will frequently stand, walk, use a keyboard, sit, bend, and talk. Occasionally, they will need to reach above shoulder height, kneel, stoop, or squat while working.

    Work Environment:

    The position is located in an office setting, with opportunities for professional growth and development within the County of Delaware.

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