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    • Customer Service Representative - Bethel - Bar Harbor Bank & Trust

    Bar Harbor Bank & Trust
    Bar Harbor Bank & Trust Bethel

    1 month ago

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    Description
    As the first point of contact for customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. They make a difference in customers’ lives by supporting their day to day financial needs and building trusted relationships.

    • Assist customers in identifying their financial needs and contribute toward the company’s success by recommending additional products and services.

    • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.

    • Gain an understanding of the banking industry and contribute toward meeting branch goals in various categories, including deposits and loans.

    • Build trusting relationships with individuals in the communities served.

    • Process transactions for customers in a prompt, efficient, courteous, and professional manner.

    • Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

    This role focuses on obtaining general banking knowledge and mastering routine transactions, including account opening.

    An interest and experience in customer service and a working knowledge of Windows are essential for this position.

    We strive to ensure our culture remains alive and well, expressed in our six Brand Behaviors:

    • Positivity: be all in. Create a rewarding and exciting place to work.

    • Communication: talk straight. Share the right information clearly and quickly to build great relationships.

    • Teamwork: actively share. Build great teams to make positive things happen.

    • Initiative: embrace change. Value innovation and fresh thinking to continually improve the customer experience and team development.

    • Professionalism: show respect. Treat others with care and respect, because maintaining a professional manner promotes real trust.

    • Quality: build the best. Ensure the highest quality standards are adhered to in everything done.

    Bar Harbor Bank & Trust offers competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, a 401(k) plan, paid time off, a wellness program, continuing education benefits, and more.

    Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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