Assistant Banquet Manager - Highland, United States - Yaamava' Resort & Casino at San Manuel

Description

Under the direction of the Banquet Manager, the Assistant Banquet Manager supports in providing strategic leadership, guidance, and direction for banquet services inclusive of internal and external events. This position ensures guest and team member satisfaction while maintaining service excellence in alignment with Food & Beverage department standards and initiatives. The Assistant Banquet Manager oversees banquet team members as needed to ensure banquet events are executed successfully.

Essential Duties & Responsibilities

1. Manages the day-to-day operations of banquet services in accordance with established policies and procedures ensuring effective and efficient operations.

2. Ensures event details, staffing and menus are clearly communicated and orchestrated with the utmost efficiency.

3. Supports in the preparing, implementation, and compilation of data for strategic sales planning, monthly reports, annual goals and forecast; manages and reduces costs and maintains appropriate inventory. Supports in the development to build sales and profitability.

4. Assists in the ordering of needed supplies and uniforms. Monitors inventory and adjusts accordingly.

5. Oversees daily banquet shift operation and ensures compliance with all F&B policies, standards, and procedures.

6. Supervises staffing levels are correct to ensure that guest service, operational needs, and financial objectives are met.

7. Performs other duties as assigned to support efficient operation of department.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

Education/Experience/Qualifications

• Associates Degree in related field required.
• Minimum of three (3) years of career experience in Banquet/Catering and/or Event Management in the hospitality industry required.
• Minimum of two (2) years of a Supervisory Role or higher in Banquet/Catering and/or Event Management in the hospitality industry required.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
• Strong leadership and people management skills required with good motivational and collaboration emphasis; communicates change effectively, overcomes resistance and builds commitment.
• Ability to delegate, multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills.
• Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations.
• Must be personable and professional, capable of using caution and discretion in communication.

Certificates/Licenses/Registrations

• At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
• A qualified candidate/employee must have a valid driver's license with an acceptable driving record as determined by the company's insurance carrier.
• Must obtain and maintain a current Food Handler's Card.
• Must obtain and maintain a ServSafe certification within 90 days of employment.

Yaamava' Resort and Casino at San Manuel will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today

Source: Hospitality Online