Operations Coordinator - Surfside Beach, SC
1 day ago
Job description
Benefits:
- Company vehicle or mileage reimbursement
- Flexible schedule
- Training & development
Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.7 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need hire Production Coordinators across the nation. We are looking for hard-working, service-minded individuals.
Floor Coverings International is a locally owned and operated franchise serving the greater Myrtle Beach area. We believe that an organized, positive, and customer‑focused environment drives our success. As we continue to grow, we are seeking a motivated Operations Coordinator to help deliver exceptional customer experience and ensure smooth, profitable project execution. This role is ideal for a self‑directed professional who thrives in a fast‑paced environment, enjoys coordinating multiple moving parts, and takes ownership of results.
Position Overview:
The Operations Coordinator manages the customer journey from initial contact through project completion. This role is based in Surfside Beach, SC, with regular field work across Horry, Georgetown, and Berkeley Counties.
Key Responsibilities:
- Build and maintain strong customer relationships while supporting daily office operations.
- Assist with lead follow‑up, appointment setting, and assist with local marketing efforts.
- Maintain accurate project and financial records, including invoices, job updates, and system documentation.
- Partner with the sales team to review priorities, upcoming projects, and customer needs.
- Oversee the customer experience from project kickoff through final walkthrough.
- Manage product ordering, delivery tracking, and installation scheduling.
- Communicate project updates, changes, and timelines to customers and installers.
- Achieve installation goals while ensuring accuracy, profitability, and customer satisfaction.
- Log daily job status updates and maintain an accurate upcoming schedule.
- Complete job-costing reports within 24 hours of installation completion.
- Attend weekly meetings with the Franchise Owner.
- Participate in Home Shows as needed.
- Recruit, evaluate, and support installers while staying current on flooring products and installation best practices.
- Make decisions aligned with Floor Coverings International's core values and mission.
- Experience in customer service, operations, or production—ideally within home services, construction, or related industries.
- Strong verbal communication skills (phone and in‑person) with the ability to build rapport quickly.
- Highly organized, detail‑oriented, and capable of managing multiple priorities.
- Proven ability to work independently and solve problems proactively.
- Experience coordinating crews, schedules, and multiple stakeholders.
- Flooring or related industry experience is a plus.
Compensation: $45, $50,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
Similar jobs
The Generalist position plays a key role in servicing our customers. · ...
1 week ago
This is a Business Operations Coordinator position at Travel + Leisure Co., requiring customer service experience and proficiency in Microsoft Office. The role involves greeting guests, collecting information, and providing exceptional service while working independently with min ...
4 days ago
The Generalist position plays a key role in servicing our customers and is responsible for ensuring that all field tasks are scheduled and completed on-time to meet the needs of our customers maintaining warehouse inventory controls and ensuring Customer invoices are completed on ...
1 month ago
The Operations Coordinator plays a key role in servicing our customers by ensuring that all field tasks are scheduled and completed on-time to meet the needs of our customers. · ...
1 month ago
This position plays a key role in servicing customers. The Generalist is responsible for ensuring that all field tasks are scheduled and completed on-time to meet the needs of our customers, maintaining warehouse inventory controls, and ensuring Customer invoices are completed on ...
1 month ago
This position is an Operations Team Coordinator at Luxury Beach Rentals in Myrtle Beach. The coordinator will help keep everything running smoothly behind the scenes by managing inventory, prepping guest welcome packets, running errands, and supporting guests during their stay. · ...
1 month ago
We are a local hospitality supply company seeking a dependable and detail-oriented Office & Operations Coordinator to support daily office operations and general administrative tasks. · Strong working knowledge of Microsoft Excel · High attention to detail and accuracy · ...
3 weeks ago
We are looking for hard-working, service-minded individuals to help deliver exceptional customer experience and ensure smooth, profitable project execution. · ...
2 days ago
We are looking for hard-working, service-minded individuals to help deliver exceptional customer experience and ensure smooth, profitable project execution. This role is ideal for a self-directed professional who thrives in a fast-paced environment. · ...
1 day ago
The Generalist position plays a key role in servicing our customers ensuring that all field tasks are scheduled and completed on-time to meet the needs of our customers maintaining warehouse inventory controls and ensuring Customer invoices are completed on time. · This is an ons ...
4 weeks ago
We Put the World on Vacation · Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to ...
1 day ago
++We seek a Travel Nurse RN CVOR for a travel nursing job in Myrtle Beach. · ++Monitor and coordinate procedures in cardiovascular operating room team · Patient safety throughout patient's time in operating room · ...
1 week ago
We are seeking a professional Front Desk Coordinator to serve as the first point of contact for our clients and visitors. · ...
1 month ago
Assistant Baseball Tournament Director- All-Ripken Games (Myrtle Beach) 8/20-8/23
Only for registered members
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Title: Assistant Tournament Director (Baseball) - All-Ripken Games Organization: Unrivaled Sports | All-Ripke ...
2 days ago
Trustaff is seeking a travel nurse RN · CVOR for a travel nursing job in Myrtle Beach, South Carolina. · We are proud to have one of the highest nurse retention rates in the country. · ...
1 week ago
We're looking for Cardiovascular Operating Room RNs for an immediate travel nurse opening in Myrtle Beach, SC. The right RN should have 1-2 years recent acute care experience. · ...
1 week ago
The Facility Case Management Director has overall responsibility for managing department activities · Bachelor's degree required Master's degree in Nursing Health Administration or Business Administration preferred Registered Nurse RN licensure Licensed Clinical Social Worker LCS ...
1 month ago
The Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department ...
1 month ago
F&B Front of House Supervisor: voco, The Shelby Myrtle Beach SC
Only for registered members
+The F&B · Supervisor plays a pivotal role in ensuring the smooth and efficient operation of the restaurant, bar, banquet events. · ...
2 weeks ago
We are seeking a highly organized and personable individual to join our team as an Event Coordinator/Receptionist. · This dual role requires a dynamic professional who excels at planning and executing events while also serving as the welcoming face of our organization. · The idea ...
1 week ago