Program and Operations Manager - Nashville, Tennessee, , United States

The Nashville Early Education Coalition (NEEC), founded in 2024, is a group of stakeholders dedicated to addressing Nashville's childcare crisis who are working to create a centralized, integrated childcare system that ensures all children can access affordable, high-quality care ...

Job description

The Nashville Early Education Coalition (NEEC), founded in 2024, is a group of stakeholders dedicated to addressing Nashville's childcare crisis who are working to create a centralized, integrated childcare system that ensures all children can access affordable, high-quality care and education. 

NEEC is committed to reshaping the landscape of early childhood education, ages birth to five in Nashville. We are focused on transforming the early childhood education system by aligning resources, enhancing collaboration, and advocating for impactful policy changes. The coalition aims to improve workforce development, expand childcare options, and support early childhood providers to give Nashville's children the best start in life. 

Our guiding principles: 

• Inspire Community Leadership: Lead with a focus on all of Nashville's children, fostering trust and connection through curiosity, transparency, candor, and respect.
• Drive Accountability: Set bold goals and ensure accountability by harnessing data from past community efforts, successful peer initiatives, and ongoing evaluation to refine our approach. 
• Balance Urgency with Strategy: Act swiftly and decisively while applying thoughtful and strategic planning to achieve our objectives. 
• Celebrate Our Unique Approach: Embrace and highlight what sets us apart: 
  • Nashville is poised for impactful action. 
  • We are dedicated to a collaborative and inclusive spirit. 
  • We value insights from the early childhood education field and seek active engagement from business, government, and philanthropy. 
  • We believe in fair compensation, benefits, and professional respect for early childhood education, recognizing its profound impact. 

Position Summary: 

The Program & Operations Manager supports NEEC's core operations and initiatives, allowing the broader NEEC team and committees to function effectively and supporting provider engagement and cross-sector collaboration. This role requires strong organizational, communication, and problem-solving skills, along with the ability to work independently, exercise sound judgment, and handle sensitive information with professionalism and discretion.

Essential Functions: 

Organizational Support (40%): 

1. Provide advanced administrative support to the Executive Director
2. Maintain and update executive and team calendars, including deadlines, meetings, and major events. 
3. Schedule and confirm appointments, and prepare materials for meetings and events
4. Review, prioritize, and distribute incoming communications; draft and send routine correspondence independently
5. Maintain well-organized digital filing systems and manage office supplies
6. Track and process mileage reimbursements and expense reports for the Executive Director
7. Provide basic accounting tasks related to deposits, expenses, and budgets
8. Coordinate logistics for meetings and events, ensuring materials and agendas are prepared in advance
9. Collaborate with staff, volunteers, and vendors on other events or projects as needed
10. Support daily office functions and collaborate to ensure smooth operations

Program Coordination (20%):

1. Help develop program plans, workflows, timelines, and milestone trackers
2. Assisting with the implementation of major initiatives and priority projects
3. Supporting coordination of partnerships with key stakeholders to align systems-level efforts
4. Contributing to internal learning and evaluation efforts by surfacing trends and feedback

Community Engagement Support (20%): 

1. Assist with planning and implementation of community engagement efforts that advance strategic priorities
2. Represent NEEC at community meetings
3. Identify opportunities to deepen the community's involvement with NEEC and increase impact 
4. Serve as a liaison with external partners & nonprofit child care centers and escalate strategic or sensitive matters appropriately

Marketing Coordination (20%): 

1. Respond promptly and professionally to all web inquiries
2. Assist in developing and scheduling engaging social media content related to organizational events, advocacy outcomes, and other marketing content across platforms
3. Assist in maintaining and updating organizational databases and content calendars
4. Assist with website content updates and ensure consistency across digital channels
5. Support the creation of marketing materials, including flyers, brochures, and event collateral, in alignment with the organization's branding and messaging
6. Contributing to communications and storytelling, including data updates, reports, and impact materials

Qualifications: 

• Education / Experience: At least 3 years of experience supporting operations or managing programs
• Strong attention to detail and organizational skills with the ability to manage multiple priorities
• Experience with Google's suite of products
• Excellent interpersonal and communication skills
• Ability to exercise initiative, take ownership of responsibilities, and make informed decisions within assigned areas of responsibility
• Ability to work independently and collaboratively in an open office environment
• Comfortable in a work setting that hosts frequent community meetings
  
• Proficiency in Canva and social media platforms (Instagram, LinkedIn, Facebook) preferred
• Experience with childcare and/or non-profit organizations preferred

Benefits:

• medical, dental, and vision insurance (100% employer paid for individual employees)
• disability and life insurance (100% employer paid for individual employees)
• 11 paid federal holidays and accrued PTO (15 days annually)
• 403(b) retirement plan

Community Foundation of Middle Tennessee is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and interns.