Sr. Program Manager - Annapolis Junction, United States - Demo - Maximus

Description

#Dice

Job Summary

In this role the Senior Program manager has extensive experience collaborating with Agency IT leadership to meet operational services delivery requirements and serves as a primary liaison with stakeholders to coordinate activities, negotiate tasks, and resolve issues and mitigate risks.

Directing a large federal IT contract. Extensive experience in Program Management.
Proven track record of leading and guiding the work >100 staff and large projects.

Transition to and delivery of IT Service Management (ITSM) with focus on computer infrastructure operations support for large enterprise organizations.

Leads the delivery of all aspects of IT operations in an ITSM and DevSecOps environment.
Leads efforts to plan and execute Organizational change, process improvements, and implementation of program efficiencies.
Responsible for meeting all operational SLAs. Expert at monitoring progress to assure performance, quality, standards, and cost targets are met. Oversight of the design and Implementation of program maturity.

Manages and responsible for the successful completion of all contract tasks, deliverables, and assigned program requirements including technical work, financial, and business development activities.

Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits with corporate leadership and customer.

Prepares and provides various reports and technical reviews to senior management as requested
A track record of excellent communication and collaboration with the customer and mission stakeholders

Experience providing the strategic planning for the initiation and management of the information technology (IT) environment and the orchestration of the integration and oversight of projects across the program.

Experienced in serving as a liaison between various stakeholders, mission, technical, and cost aspects of the program, assessing business and technical implications.

Experience in collaborating and partnering with adjacent contracts.

Preference may be given to candidates with additional experience in deploying and securing IT networks, modernizing systems for a U.S.

government agency, transitioning data centers, and driving innovative solutions while simultaneously helping reduce costs and enterprise risk.
Responsible for security/data protection
Manage integrated teams to achieve reduction in vulnerability scores
Team management of the installation of systems and deployment of applications
Develop annual strategic plans for the organization and organizations customers
Performs business development activities at all stages, including the preparation and review of technical and cost proposals.

Job Requirements
BA / BS required (MS preferred)
15+ years of related experience with 5 years of experience as a PM for a large IT program managing an infrastructure services contract
Secure Public Trust Clearance
PMI PMP Certification required

Desired
ITIL4 Certification
5+ years of experience leading leveraging Agile and SAFe
Security+ Certification

Preferred domain expertise:
Infrastructure Transformation, ITSM Modernization, and Innovation, Information Security and Infra Engineering, DevSecOps / CI/CD Pipelines
Experience in organizational change.

Preferred technical management experience:
Agile Methodologies, Jira, Confluence, Kanban, MS Project, Servers, Workstations, Network & Security Appliances, DBs, Web apps, Active Directory, LDAP, Domain Controllers, and MS Exchange, MQ, Video Teleconferencing, VoIP, and Satellite Communications; ITSM environment, Cloud Platforms/Infrastructure/PaaS/IaaS/SaaS expertise, FISMA, HITRUST, HIPAA, NIST, ISO, CMMI expertise, Physical-to-Physical & Physical-to-Cloud Data Center Migration SME

Preferred additional certifications:
ITIL V4, Security+, CISSP, Certified Cloud Security Professional, Certified Chief Information Security Officer
Previous Transportation Security Administration (TSA) personnel clearance preferred but not required.
Prior experience with and knowledge of TSAs mission priorities, systems, and applications preferred but not required.
Strong written and oral communication skills. Ability to coordinate across large groups of people at multiple levels.

Education and Experience Requirements

Essential Duties and Responsibilities:

• Oversee the full lifecycle development and implementation program and technical activities to ensure successful project execution and meeting of requirements.
• Perform all project management functions; including work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
• Lead and direct the successful delivery of infrastructure design, systems integration, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
• Supervise and manage all technical support staff.
• Manage activities of subcontractors utilized to deliver the technical solution.
• Define and implement development plans for assigned projects in order to increase staffs knowledge and skills in the areas of project management, requirements management, and technology capabilities.
• Communicate possible State systems maintenance issues to DPW.
• Ensure availability of system applications for MAXIMUS and state staff.
• Maintain the LAN, Intranet and phone systems, including any applicable software and hardware.
• Responsible for network security and privacy of protected health information and proprietary information belonging to MAXMUS or DPW.
• Develop and generate management reports and other ad hoc reports, as needed.
• Interpret reports to identify emerging trends or issues.
• Review any problems reported by MAXIMUS or state staff regarding system hardware or software.
• Develop and/or maintain various internal MAXIMUS databases.
• Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
• Ensure the project is in compliance with MAXIMUS standards and procedures.
• Ensure that all appropriate costs are included in quarterly forecasts.
• Perform other duties as assigned by leadership.

Minimum Requirements:

• Bachelor's degree in IT/Engineering, or equivalent.
• Typically requires 2 to 4 years of related experience.
• Accountable to oversee results of multifunctional project teams, but not responsible for P&L or business development.
• Responsible for the administrative/operational leadership of a project within the program guidelines.
• Ability to execute highly complex or specialized projects; adapts precedent and may make significant departures from traditional approaches to develop solutions.
• Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.
• Takes projects from original concept through final implementation.
• Defines project scope and objectives.
• Develops detailed work plans, schedules, project estimates, resource plans, and status reports.
• Conducts project meetings and is responsible for project tracking and analysis.
• Ensures adherence to quality standards and reviews project deliverables.
• Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
• Provides technical and analytical guidance to project team.
• Recommends and takes action to direct the analysis and solutions of problems.
• Incumbent might also be company's expert on specific technologies.
• Under general direction, responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.
• Takes projects from original concept through final implementation.
• Defines project scope and objectives.
• Develops detailed work plans, schedules, project estimates, resource plans, and status reports.
• Conducts project meetings and is responsible for project tracking and analysis.
• Ensures adherence to quality standards and reviews project deliverables.
• Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
• Provides technical and analytical guidance to project team.
• Recommends and takes action to direct the analysis and solutions of problems.
• Incumbent might also be company's expert on specific technologies.

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.

Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs.

With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.

For more information, visit

As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process.

Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.

EEO Statement:

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.

We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.

Were proud of our connections to organizations dedicated to serving veterans and their families.

If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.

A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer.

Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.