Client support associate - Cookeville - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Cookeville

    2 days ago

    Restaurants / Food Service
    Description

    IT Support Specialist

    We are looking for a motivated IT Support Specialist to join our team. If you enjoy solving technical problems and helping users get back up and running, this role is for you

    What You'll Do:

    • Identify, manage, escalate, and resolve technical issues
    • Install and configure software, printer drivers, and utilities
    • Troubleshoot desktop, laptop, printer, software, and basic network issues
    • Monitor systems, identify problems, and take corrective action
    • Provide basic technical support and diagnose application issues
    • Deliver excellent customer service and communicate clearly with users

    Requirements:

    • 1–3 years of related IT support experience (or equivalent education/experience)
    • 1–3 years of customer service experience
    • Strong communication skills
    • Ability to work well in a team environment
    • Flexible with work schedules

    Preferred Qualifications:

    • 1–3 years of hands-on technical experience
    • Experience troubleshooting desktops, laptops, and printers
    • Strong knowledge and user support experience with Microsoft Office

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